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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
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Massachusetts
1 review
0 helpful votes
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Save payment info
July 28, 2024

Wish there was a way to save payment information to make checkout faster

Date of experience: July 28, 2024
California
1 review
0 helpful votes
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Auto fill would be more convenient when paying by credit card

Date of experience: July 27, 2024
Massachusetts
1 review
0 helpful votes
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Good
July 27, 2024
Updated review

Easy fast simple why the hell do i have to get to 50 characters

Date of experience: July 27, 2024

Easy, Simple
September 18, 2023
Previous review

Easy, Simple.

Date of experience: September 18, 2023
Massachusetts
1 review
0 helpful votes
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Very quick and easy way to get take out delivered. I have no complaints.

Date of experience: July 27, 2024
Massachusetts
1 review
0 helpful votes
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Went Well
July 27, 2024

Can't complain. Got the food in a timely fashion.There's just nothing that matters more for a service like this.

Date of experience: July 27, 2024
New York
1 review
0 helpful votes
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Good It was an awesome experience I like it I really really like it. Oh boy I like it.
Wonderful absolutley wonderful.oh yeah man oh man.

Date of experience: July 27, 2024
Massachusetts
1 review
0 helpful votes
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Easy and quick with the menu presentation. The way it had the menu selection laid out.

Date of experience: July 26, 2024
California
3 reviews
6 helpful votes
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Expired my session mid order
Requires minimum 50 character response

Date of experience: July 26, 2024
New Hampshire
1 review
0 helpful votes
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Easy to navigate the menu and easy ordering
July 26, 2024
Updated review

Easy to navigate the menu and easy ordering. Communication is key too

Date of experience: July 26, 2024

Easy to navigate
January 18, 2023
Previous review

Easy to navigate

Date of experience: January 18, 2023
New Hampshire
2 reviews
0 helpful votes
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Found the menu selection part confusing and difficult to get through.

Date of experience: July 26, 2024
Massachusetts
1 review
0 helpful votes
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Second time ordering on line
July 26, 2024
Updated review

It was a great experience
Every thing was separate just the way I like it
Bravo to the person who put the orders together

Date of experience: July 26, 2024

So far so good it seems to be an easy process Can't...
July 25, 2024
Previous review

So far so good it seems to be an easy process
Can't really say how the process is yet as I didn't get the food yet

Date of experience: July 25, 2024
Massachusetts
1 review
0 helpful votes
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No title
July 26, 2024
Updated review

Have always used the online ordering feature for delivery with grabull and it's been smooth sailing. Efficient with times and I've always had great service. Would recommend, 10/10!

Date of experience: July 26, 2024

Never had an issue with this delivery service
February 16, 2022
Previous review

Never had an issue with this delivery service. They've always been so polite and timely.

Date of experience: February 16, 2022
New York
1 review
0 helpful votes
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Good but…
July 26, 2024

The website is good but I used to be able to order a side of bacon but could not find it on grabull's page for Bricktown Bagels. In addition, my delivery address is not saved and I have to enter each time I order.

Date of experience: July 26, 2024
New Hampshire
1 review
0 helpful votes
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Great food
July 26, 2024

Always consistent quality fast service and delivery available

Date of experience: July 26, 2024
California
1 review
0 helpful votes
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Don't have any comments at this time. Thank you for the ease of ordering

Date of experience: July 26, 2024
Massachusetts
1 review
0 helpful votes
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Good Food Fast
July 26, 2024
Updated review

They did a great job and always do really. Food was tasty and on time...loved it.

Date of experience: July 26, 2024

Pretty good service
July 19, 2024
Previous review

Used them a few times...always reliable. Good choice when I'm at the office.

Date of experience: July 19, 2024
Massachusetts
1 review
0 helpful votes
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Ill let you know when the stuff is delivered. You should not require atleast 50 Characters. Please let us say whatever we want.

Date of experience: July 25, 2024
Oklahoma
1 review
0 helpful votes
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Easy to place an order as a guest in a town I don't visit often.

Date of experience: July 25, 2024
Massachusetts
1 review
0 helpful votes
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I was hoping you'd offer me a delivery time. So, either that's not option or is not obvious.

Date of experience: July 25, 2024
Massachusetts
2 reviews
0 helpful votes
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Fine, just didn't want to put my email when the phone number should suffice

Date of experience: July 25, 2024