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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
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Connecticut
1 review
0 helpful votes
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Horrible user experience going through the menu. I couldnt add chicken to a salad, ceasar dressing wasnt available flr a ceasar salad.

There are no spaces allowed for credit card numbers. The expiration shows a / but you cant put one in.

Date of experience: August 1, 2024
Michigan
1 review
0 helpful votes
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Please follow order notes
August 1, 2024

Service is wonderful i just wish they followed order instructions

Date of experience: August 1, 2024
North Dakota
1 review
0 helpful votes
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Not sure never used before, so i am not sure what to say, thanks

Date of experience: August 1, 2024
Massachusetts
1 review
0 helpful votes
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Simple and easy
August 1, 2024

Simple and easy. I could quickly find what i wanted and order

Date of experience: August 1, 2024
Massachusetts
1 review
0 helpful votes
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Right click
August 1, 2024

I cant right click to paste my username/password from my password manager

Date of experience: August 1, 2024
Massachusetts
1 review
0 helpful votes
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Nice website thanks
August 1, 2024

Nice website thanks - everything works fast - easy to navigate the menu on my laptop

Date of experience: August 1, 2024
Colorado
1 review
0 helpful votes
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Easy to use!
July 31, 2024

Easy to use! Fast. Highly recommend this site for ordering delivery!

Date of experience: July 31, 2024
California
1 review
0 helpful votes
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Pictures would be nice on this website for menu ordering but otherwise was good

Date of experience: July 31, 2024
Massachusetts
1 review
0 helpful votes
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Rozzi
July 31, 2024

Great Service, easy to use website. Great food fast and efficient

Date of experience: July 31, 2024
New Hampshire
1 review
0 helpful votes
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So far so good, I will see how it all works out when I get my order.

Date of experience: July 30, 2024
Massachusetts
1 review
0 helpful votes
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Window closed or a few times and had to go in to re enter order info

Date of experience: July 30, 2024
North Dakota
1 review
0 helpful votes
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All good!
July 30, 2024

My order has been ready when I arrive and it's been correct each time. Thanks for the convenience!

Date of experience: July 30, 2024
Massachusetts
2 reviews
0 helpful votes
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First time
July 30, 2024

First time. So far so good. Would not let me enter a half address.

Date of experience: July 30, 2024
Massachusetts
1 review
0 helpful votes
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I didn't like how I didn't see the discount until the end. It would be better to see it when ordering.

Date of experience: July 29, 2024
North Carolina
1 review
0 helpful votes
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Kept reloading page while I was typing instructions which was frustrating.

Date of experience: July 29, 2024
New York
1 review
0 helpful votes
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Toasted
July 29, 2024

Cannot choose not toasted for bagels
Also- platter with protein does not give choice of included protein- only uncharged

Date of experience: July 29, 2024
New York
2 reviews
0 helpful votes
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Menacing work well as you have to select from each item section even if you don't want something. I added hash browns but didn't want them just to push order through

Date of experience: July 29, 2024
New York
1 review
0 helpful votes
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I haven't picked up my order yet
July 29, 2024

I haven't picked up my order yet. Very simple to place order.

Date of experience: July 29, 2024
Massachusetts
1 review
0 helpful votes
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It's like every other source of checkout……………………………………..

Date of experience: July 29, 2024
New York
1 review
0 helpful votes
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Pretty cool pasta, One of the top pastas even. The potato gnocchi - to die for ty

Date of experience: July 28, 2024