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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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The process was not too confusing. The process was quick and easy.
I just want to order, I don't want an account with you. I just want to order food
Delivery person came right to our room in the office building & was very courteous & came at the EXACT time we placed the advance order for! Worked perfectly!
Worked extremely well except Grabull didn't allow for beverages to be added to restaurant still needed to be called.
Works like every other app. Good not bad havent used a lot though
Add autofill and apple pay Add autofill and apple pay Add autofill and apple pay Add autofill and apple pay
The app is easy to use, but I like to talk to the restaurant, so I'm hoping everything works out and we get a good pizza!
Check out is present so pressed that instead of add to cart... 50 characters...
This always works — reliable and fast. Super easy to use as well!
Very easy to use and straightforward!
Need better description or photos in menu items. Hard to understand the menu
The dressing choices for salads weren't correct. They didn't have all the options available so I had to write a note to make sure I got what I wanted.
Easy to use and intuitive it was easy to pick things, edit the cart and add special requirements
It was vary Quick and easy to select items and checkout for my order
The meal was delivered to the wrong house so we had to start from scratch and if I hadn't called to inquire, I never would have known. You should let customers track order.
Good at the moment so far no problems using the website for now.
Had to delete and start over. You need to display tax and hidden fees. The total kept changing and it wasn't clear if coupons were applied.
You should be able to review what we ordered in our car and it doesn't give us that option
I see the same price on the restaurant menu and on Grabull. It's convenient, fast and offers discount every time
I needed to order some food from my Nepali restaurant and I looked on Google there was Grabull the process is easy and straightforward
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members