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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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User friendly experience, ease of use and easy to set up account
The system needs to save changes if you have to edit, so you don't have to re-enter everything again. Also it auto adds an item just by clicking on it, but not hitting add.
Well anyways I was walking down the street and I thought to my-
My phone froze and crashed while trying to place an order, never had that happen before on any other website
All good, Thanks. Why do I have to enter a min of 50 characters here?
Too complicated. Thank you. Fifty more characters to go so typing that…
Very easy. I wanted to try the place now that I'm new to the area and it felt like the right time. I love shawarma. I love shawarma because the avengers love shawarma.
Can't get out of this screen and I have to type more characters to see if I ordered my pizza. Tried to reduce to 2 stars, but would have to type more.
My food arrived early, still hot. The driver texted me when the delivery was made. Overall a great experience
The drivers are always super nice and usually early! They follow delivery instructions perfectly.
My food arrived so fast - the fries were still crisp and hot!
Driver was friendly and followed directions perfectly.
Easy to use the site to place the order. I was able to get what we wanted
It was easy to get around on site. Couldn't find the salad menu. I couldn't find pictures of the sandwiches. So far we shutting else seemed fine. I still need to pick up order
Picked up my food and it was ready and hot. It was exactly what it ordered
Reliable delivery service. Professional drivers. Recommended.
I just ordered my food so I don't have much to say. After I get my food I will know better
Order was extremely easy and able to make changes to each item
Quick and easy and easy navigation! Much recommended...
First experience great. Second meh. Driver said they had an issue and was running late
The process was not too confusing. The process was quick and easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members