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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Even though I received the order confirmation email and the restaurant will have your food ready at this time email, when I arrived, the restaurant was completely unaware of the order I made 3+ hours earlier. The restaurant hurried to make the order, but I was now 30 minutes late arriving with dinner. Nothing was done to compensate for the inconvenience.
Want food not quiz... Would be better without 50 characters needed...
I had ordered in the past and it had taken almost 2 hours to receive my food. So I was wary trying them again. However last night my food came so fast so hot and so delicious the person delivered it with a smile it was wonderful!
In the past my order was ignored by the restaurant. I had to call them.
It's not great but at the same time it's not horrible either.
Very easy to use, allows you to edit if you need to and just so much more user friendly than any other delivery order forms that I've used.
The food sound amazing. The menu is incredible. I can't wait to try it!
Very satisfied with the ordering and restaurant service. Appreciate how easy it is to order on Grabull.
Always easy to order on Grabull. Thank you!
Love how easy it is to order on Grabull. Thank you!
Easiest ordering site I've ever used.
Always easy to place on order on Grabull. Appreciate the service.
Always easy to order on Grabuull. Appreciate the service.
Always easy to order food for a work meeting.
It is easy to edit a re-order to place a new order. Love it!
Very easy ordering site and all details clearly displayed.
Ordering site is user friendly. Restaurant completes and packs food for easy carry out.
Grabull makes ordering easy. Appreciate the convenience.
Almost perfect ordering experience but I had to place the order as a guest because the "forgot my password" link did not send me a reset code. That was the only hiccup.
Seamless and fast UI. Nice work. Except the minimum character amount on this part. Make it 3 so someone can type N/A anyways. Feedback (via starts) is still feedback. :)
So far so good hoping the pizza and sub are delicious and that the transaction goes thru without any issues. Thank you.
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I'm not sure who goofed up, but we waited over an hour and a half and finally had to call Grabull for the status of our order. They said to call the restaurant directly. Did that and they seemed confused but our order finally arrived and it was hot. The long and short of this is we will never order this way again. We will pickup ourselves.
Good but didn't show me a list of sides when ordering salmon.
Simple online order with instructions, lactose intollerant, NO cheese. Fill out form, they take your money and the order review lists NO special ibstructions. Pasta dish comes coveted in cheese. Could not eat $28 lunch. Why list the ability of cusomizing an order when this is just a money grab. No time to repeat lunch order.
Difficult to navigate around all of the miscellaneous charges
Some entries did not allow "add to cart" unless I selected a modification
It was easy and fast! To use!
I don't care to say anything more, thank you!
Food is good, good restaurant as well. I would just recommend having some form of feature, where if it remembers my account, it gives me the option to save my card info with it so I don't have to go look for my card to place the order.
A lot of misspelling in the menu. For ex. "Salman" instead of "Salmon". There was more than one. Might want to fix that.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members