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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
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Massachusetts
1 review
0 helpful votes
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Simple interface, easy to use
August 29, 2024

Simple interface, easy to use. Fifty character minimums are stupid and making me change my review to 1 star.

Date of experience: August 29, 2024
New York
1 review
0 helpful votes
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Go see Alien Romulus
August 29, 2024

Go see Alien Romulus. It's alright. Middle of the pack Alien movie. Alien and Aliens are tied for #1. Prometheus and Resurrection are at the bottom.

Date of experience: August 29, 2024
Massachusetts
1 review
0 helpful votes
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Accurate order
August 29, 2024

Worked out well as a system to order. It is fine to use on future orders.

Date of experience: August 29, 2024
California
1 review
0 helpful votes
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Meh, don't trust these sites
August 28, 2024

Meh, don't trust these sites. And now it demands I put 30 characters

Date of experience: August 28, 2024
Massachusetts
1 review
0 helpful votes
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Easy and quick
August 28, 2024

Easy and quick- i liked it better than other order apps ive used

Date of experience: August 28, 2024
Massachusetts
1 review
0 helpful votes
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Convenient and easy ordering take out food in canton thank you

Date of experience: August 28, 2024
Texas
1 review
0 helpful votes
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If you had a customize menu that would be perfect now I have to add more words

Date of experience: August 28, 2024
Illinois
1 review
0 helpful votes
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Great and very easy to use with a simple interface. Would order again!

Date of experience: August 27, 2024
Massachusetts
1 review
0 helpful votes
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Not very aesthetically pleasing
August 27, 2024
Updated review

Not very aesthetically pleasing. Works fine to order though!

Date of experience: August 27, 2024

It's not very aesthetically pleasing but it works.
July 31, 2024
Previous review

Gives you item descriptions, options, and space to put comments. Straightforward to use and no issues.

Date of experience: July 30, 2024

It was easy!
June 7, 2022
Previous review

It was easy!

Date of experience: June 7, 2022
New York
2 reviews
0 helpful votes
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Why can't we combine condiments?
August 27, 2024

Why can't we combine condiments? Please allow this option.

Date of experience: August 27, 2024
Massachusetts
1 review
0 helpful votes
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Great service easy website clean interface very excited to eat

Date of experience: August 26, 2024
Oklahoma
1 review
0 helpful votes
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I can't use my discover credit card; henceforth, it is very bad.

Date of experience: August 26, 2024
New Jersey
1 review
0 helpful votes
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No issues
August 26, 2024

No issues- easy to manage cart and fees are very clear. Thanks

Date of experience: August 26, 2024
New Jersey
1 review
0 helpful votes
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Fast Service
August 26, 2024

Driver was quick with my order and let me know beforehand when my order was coming.

Date of experience: August 26, 2024
Florida
1 review
0 helpful votes
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Delivery cost is too high; entering information isn't elegant.

Date of experience: August 25, 2024
California
1 review
0 helpful votes
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A three because I was not able to look at an actual menu. Otherwise, it was easy.

Date of experience: August 25, 2024
Massachusetts
1 review
0 helpful votes
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Driver abandoned food
August 25, 2024

Said they left it downstairs, and they did not, found it in the garage the next day

Date of experience: August 25, 2024
California
1 review
0 helpful votes
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Easy, items loaded to the cart automatically, almost paid for too much food

Date of experience: August 24, 2024
California
2 reviews
0 helpful votes
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Would be better if allowed Apple Pay or PayPal, much more convenient than typing in my card plus security concerns

Date of experience: August 24, 2024
Massachusetts
1 review
0 helpful votes
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Amazing menu
August 24, 2024

Amazing menu - easy to navigate the site and plenty of options!

Date of experience: August 24, 2024