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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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When ordering a pupu platter from fusion taste in Arlington. There is no size to pick from in the app. You must use their website to order then to the spp to place the order.
The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.
Its fine except that the interface doesn't mesh well with my password manager.
Make order placing simpler. It is too annoying.
Why is this required?
Mobile is too cluttered, and the layout is not responsive. Also, why does this survey require at least 59 characters? That's kind of frustrating
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Interface is a little weird to navigate but i dont have any big complaints
I'm on the mobile site - when i click place order and while filling up the card info, i'd like to see the summary of my order. I can't do that now.
It's really dishonest to be advertising a certain price at checkout and then charge more than that to my card.
We order for 3pm delivery yesterday but it was an hour late because the driver was given a wrong address. Our correct address is 8 Museum Way, Cambridge, MA. However when it was transferred to DoorDash for delivery you gave the driver 8 Museum Road, Boston, MA, which is wrong. We have to personally track down the drive and then redirect the delivery to us. Very disappointed.
Some items are not available through the grabull menu that are available at the restaurant. Frustrating.
Needs a way to view cart from checkout page to double-check things!
Good experience, super amazing, unbelievable app the most awesome thing ever
Website a bit tough to use...hard to see full page...scaling seems to be the issue
Fine fine fine fine fine fine fine fine fine fine fine fine fin
I entered my order and when I went to check out, it prompted me to sign in. When I signed in, my order was erased and I had to recreate it all.
Simple interface, easy to use. Fifty character minimums are stupid and making me change my review to 1 star.
Go see Alien Romulus. It's alright. Middle of the pack Alien movie. Alien and Aliens are tied for #1. Prometheus and Resurrection are at the bottom.
Worked out well as a system to order. It is fine to use on future orders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members