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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
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I wish I could do Apple Pay or PayPal for easier payment. I'm use to it.

Date of experience: September 10, 2024
Connecticut
1 review
0 helpful votes
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Don't ask people to donate to covid, it's like your stealing. Try a local animal shelter

Date of experience: September 10, 2024
California
1 review
0 helpful votes
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There is a bunch of website code that appeared on the site RIGHT after i submitted my order.
{"transactionResponse":
{responseCode":"1","authC -- and it just goes on for several lines. Legit worried my CC info just got stolen. Just gonna pay cash next time.

Date of experience: September 9, 2024
Massachusetts
1 review
0 helpful votes
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This site does not offer apple pay or autofill my credit card info, instead requiring me to add sensitive information manually. I dislike this from a security standpoint.

Date of experience: September 9, 2024
Maine
1 review
0 helpful votes
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It was very easy to do, nice
September 9, 2024

It was very easy to do, nice. Fifty characters. More characters.

Date of experience: September 9, 2024
California
1 review
0 helpful votes
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Great food selection love this place its a must have keep this place on your list

Date of experience: September 9, 2024
Massachusetts
1 review
0 helpful votes
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Good
September 9, 2024

The service was good. Food not as expected. I ordered from holi before and it was much better.

Date of experience: September 8, 2024
Massachusetts
1 review
0 helpful votes
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My last delivery
September 8, 2024
Updated review

The last time I ordered food through Grabull the driver picked it up and never delivered. I contacted Grabull and was ignored.

Date of experience: September 8, 2024

I'd loke to use more ILLEGAL CHARACTERS
June 3, 2022
Previous review

I'd loke to use more ILLEGAL CHARACTERS

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Easy to use
September 8, 2024

It was easy to use and convenient to place an order ahead of time.

Date of experience: September 8, 2024
Massachusetts
1 review
0 helpful votes
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Pretty decent order process but the format of the website should be better optimized for a smartphone browser.

Date of experience: September 8, 2024
Massachusetts
1 review
0 helpful votes
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Extra money is being charged after checkout it showed as 50.7 during checkout but my card was charged 52.70

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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I wish i could see my cart total with a price breakdown before checkout

Date of experience: September 7, 2024
Massachusetts
1 review
0 helpful votes
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We'll see how delivery goes
September 7, 2024

We'll see how delivery goes. So far so good. Depends how the order goes through.

Date of experience: September 7, 2024
Massachusetts
1 review
0 helpful votes
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Follow-up on delivery.
September 7, 2024

So far ordering has been easy. I don't want this to be a featured review.

Date of experience: September 7, 2024
Massachusetts
1 review
0 helpful votes
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Very good thank you for sharing this information I don't have any more information

Date of experience: September 6, 2024
Massachusetts
1 review
0 helpful votes
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Seems ok
September 6, 2024

Seems ok - This is kind of a pain in the butt - 50 characters seems excessive

Date of experience: September 6, 2024
Nevada
1 review
0 helpful votes
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Great Experience
September 6, 2024

The experience was great and the food was tasty. Will order again.

Date of experience: September 5, 2024
Massachusetts
1 review
0 helpful votes
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Love!
September 5, 2024

Love! Had a great experience so far. Easy to use. Just trying to check out

Date of experience: September 5, 2024
Massachusetts
1 review
0 helpful votes
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Our food was great and delivered on time. The delivery driver however was extremely rude. Upon delivery, as a greeted him he asked me for a tip. After tipping him, he glared at me and left. Maybe you could consider giving your delivery drivers a raise if possible? :)

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
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It was easy to order
September 5, 2024

It was easy to order. I don't have much else to say for a first time experience.

Date of experience: September 5, 2024