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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Easy to use app for registering and ordering from my favorite pizza shop.
It's ok. The setup is a bit off putting. You have to edit to add more to the cart.
Nothing to brag about but nothing is broken. Hope the restaurant gets a bigger cut than with GrubHub or those other predator apps out there.
I'm disappointed. Service is unreliable and unprofessional.
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Order placed at 6:10. Food arrived at 7:50. Restaurant is 18 minutes away.
If your kitchen is over an hour behind, turn off online ordering.
Appreciate grabull's mission, we like being able to order online for local favorites. Sometimes there are interface quirks like trying to fill a cart with a previous order loses all option selections and notes, but I've learned to look out for that.
The card/item editing experience is little better on a computer vs a mobile device's browser, mainly because it's easier to see the whole interface and all the info.
Appreciate being able to select options and enter notes to remove things (that the restaurant folks actually see), also appreciate the discounts. Do wish my delivery address could be save…
Ordered food. Did well. Although the layout is a bit weird on mobile, but not unusable.
Good, dunno what else to say. It works as advertised: a food ordering site. 👍
Interface on mobile needs work, it deletes the order after the app closes for a while
So far, your website is user friendly and intuitive. As an improvement, your software could automatically separate the telephone number into nnn-nnn-nnnn, separate the credit card number into groups of four, as well as separating the expiration month / year. But, it works as is, so all is well.
Easy website to navigate great reviews I like the variety of the menu
Need to add Apple Pay. Don't want to leave more words, but apparently you want them because it has to be at least 50 characters so I'm gonna talk on and on and on have fun reading it thanks
Would not take my debit card several times had to use my husband's
Why was I charged a fee for a pick order? That is ridiculous and I'll never use you again
It's a difficult site to work with. Not easy to utilize. Will use another ordering site in the future.
Clunky web app. Should be able to use ApplePay which would make it easier and faster to checkout
Really crave a good convo amongst us woman but not just any convo amongst us woman but not just any convo amongst us woman but not just any convo amongst us woman but not just any convo amongst us woman but not just any
Great easy to use and very uncomplicated. I will use it again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members