On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good experience. Quick and easy. But no default may to specify spice level
Was good. Easy to oder. Needs some good UI though. Didn't allow to reset password but use 1 time password.
No problems so far, this is my first order. I wish there was more customization.
I have to re-enter my address and credit card every time I order even though I have entered my address into my profile.
It was simple and easy to place order and like that it can be delivered
It was simple and easy to place order and like thst it can be delivered
Great until I needed to use 60 characters to place my order!
Driver was late. Refused to deliver to my door and basically stated too bad that he forgot to bring my drinks. Didn't even offer a refund.
Clunky forum and user interface hard to use. Website slow and difficult. Restaurant delicious.
Hard to navigate
Should not have to fill out
This makes it worse
Yuhsjenjwjfkekejjcfiejwjcjsjwjsjanjdksndnanjxnwnxndjskj
My card was declined initially. It would be nice if that did not happen.
Will see how it plays out on pickup. This is the First time using app
Presentation of menu is confusing
Didn't have normal options like adding chicken to a salad
Great first time ordering with u guys and sure won't be my last
Great first time. Easy, clear ordering system. Will use again.
Pretty accurate in my order details. Quick and timely response to my order time
Yes this was a good time for food order yes it's good for the order of of food yes.
It was quick and easy i don't what else to say about an ordering platform it's making write at least 50 letters which is making regret even doing this now
Quick and easy
It was quick & easy to place my order. Anything that makes my life more convenient is always welcome.
I placed an order on Grabull for a restaurant across the street. It gave me an estimated wait time, and I went after the wait time had passed. It turns out that Grabull never informed the restaurant of my order and the owner showed me for himself that there's no notification when the order was placed on his end. He told me he would try to move away from Grabull as a platform, and still honored the order afterwards
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members