Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grabull

Grabull

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grabull?
grey stargrey stargrey stargrey stargrey star

Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Emily V.
Unfollow Emily V.
Share Review
Report Review

It was cool, nothing to rave about and nothing to complain about.

Date of experience: October 3, 2024
Massachusetts
1 review
0 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review

Never got food last time
October 3, 2024

I hope this delivery is better because I was never got good last time.

Date of experience: October 3, 2024
Massachusetts
1 review
0 helpful votes
Follow Carrie C.
Unfollow Carrie C.
Share Review
Report Review

So far so good
October 3, 2024

So far so good. No complaints. Really, 50 characters? Ok here's the last required sentence.

Date of experience: October 3, 2024
Maine
1 review
0 helpful votes
Follow Elizabeth K.
Unfollow Elizabeth K.
Share Review
Report Review

Great service always!
October 3, 2024

Never a bad moment when ordering! I will order with this site again!

Date of experience: October 3, 2024
Massachusetts
1 review
0 helpful votes
Follow Maureen R.
Unfollow Maureen R.
Share Review
Report Review

Some first time glitches, some placed where your English is faulty, so I worry about scammers

Date of experience: October 3, 2024
New Hampshire
1 review
0 helpful votes
Follow Corey U.
Unfollow Corey U.
Share Review
Report Review

I'm hungry so we haven't really had an experience but it was easy to maneuver through so $#*! you I want to eat for dinner

Date of experience: October 3, 2024
California
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

The cart is not transparent, cannot see the taxes and fee until after checkout.

Date of experience: October 2, 2024
Massachusetts
1 review
0 helpful votes
Follow Andy U.
Unfollow Andy U.
Share Review
Report Review

This worked out pretty well…
October 2, 2024

The process Quick and painless… like ripping off a band-aid. The food I received was worth the trouble.

Date of experience: October 2, 2024
Massachusetts
2 reviews
0 helpful votes
Follow Issam W.
Unfollow Issam W.
Share Review
Report Review

Smooth and easy
October 1, 2024

Easy to pick and modify items during selection and after adding to cart

Date of experience: October 1, 2024
Massachusetts
1 review
0 helpful votes
Follow Jenny Y.
Unfollow Jenny Y.
Share Review
Report Review

Today's order went great, it's my first time and it was quick. Let's see next time.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
Follow Uzma P.
Unfollow Uzma P.
Share Review
Report Review

Ease in Ordering
October 1, 2024

Great products and easy ordering. Bagels are always fresh and delicious

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Very good website, convenient, easy, and very reasonably priced

Date of experience: September 30, 2024
Massachusetts
1 review
0 helpful votes
Follow Heather Y.
Unfollow Heather Y.
Share Review
Report Review

.endjxjsjajsjdjdjdjdjvvbxjskwksjssjdjcj jcjejejdjdjx

Date of experience: September 30, 2024
Massachusetts
1 review
0 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Share Review
Report Review

Seems just the same as all other delivery services - which is to say its fine.

Date of experience: September 30, 2024
Massachusetts
1 review
0 helpful votes
Follow Nick S.
Unfollow Nick S.
Share Review
Report Review

Service Works
September 30, 2024

Good online ordering option, works well, seems to work well for the restaurant

Date of experience: September 30, 2024
California
1 review
0 helpful votes
Follow Moazzam P.
Unfollow Moazzam P.
Share Review
Report Review

100% satisfied.
September 29, 2024

Simple, categorized as well. Well maintained.The most important think I liked if you mistakenly left the pop up tab it will countinue from where you were.

Date of experience: September 29, 2024
Massachusetts
1 review
0 helpful votes
Follow Zander N.
Unfollow Zander N.
Share Review
Report Review

Stop spamming me with surveys
September 29, 2024

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Date of experience: September 29, 2024
New York
1 review
0 helpful votes
Follow Salif B.
Unfollow Salif B.
Share Review
Report Review

Great and very easy the process was very smooth and can't complain

Date of experience: September 29, 2024
Connecticut
1 review
0 helpful votes
Follow Garrett E.
Unfollow Garrett E.
Share Review
Report Review

Add apple pay To make it better and more convient to use so irs faster

Date of experience: September 29, 2024
Massachusetts
1 review
0 helpful votes
Follow Phyllis U.
Unfollow Phyllis U.
Share Review
Report Review

The delivery was perfect
September 29, 2024

Great so far! Thanks having to type this message is annoying thanks

Date of experience: September 29, 2024