On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use, fees are fair, interface was simple. Good option for customers.
The store did not receive our order, they noted this happens often with your system. We had to wait for them to then start our order once we arrived and told them. I hope they see the revenue as I did pay through your site.
Easy which is amazing! Every question was presented perfectly back to back
I did not have a chance to check over the order; there should be one additional screen to check accuracy.
Good experience; the ordering was clear, quick and very easy.
Easy to order, it was the site the Gourmet Garden uses. It is convenient
It was very simple to navigate. The menu was easy to read. Ordering was easy.
Although it was easy enough to place an order, I found the UI substandard. I would like it to be better.
Would love to have it so if i have an account it will save my cc info.
Not very flavorful. Peas not fully cooked. Eggplant masticated and not in chunks. The chicken only one piece was succulent and the rest were dry. Hated that I had to order rice, why is rice extra?
Ordering was simple, just a bummer of a meal. It helped me feel better as I was getting sick. It was just not flavorful.
Apple pay or google pay will be good instead of entering CC details
Menu would have benefited from some pictures or more thorough descriptions. Also seemed like it might have been a partial menu. After checkout, I'm seeing some weird code, partially blocked by this window right now
I sb able to dismiss this annoying message w/o choosing a rating. Rating Now I'm not inclined to use
Quick easy & efficient to use. Will definitely use this site again!
Fine working and very easy to navigate the website! Successful!
I like this app. Quick & easy to use. I would recommend to friends
It is easy to use. I would prefer the option to pay cash at pick up. Thank you so much
Why do i have to rate you just to place an order and also use a set number of characters
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Food Delivery Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members