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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
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California
1 review
0 helpful votes
Follow Malorie Q.
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The delivery driver was the nicest
October 13, 2024

I felt like the delivery fee was pricey and I was in a pinch due to my work and kids school schedule. It was my youngest baby's 6th birthday. Not many places deliver to our neighborhood I was thankful that we got a very polite and prompt driver. I wish I had gotten his name because he really was SO awesome. Thank you!

Date of experience: October 12, 2024
Massachusetts
1 review
0 helpful votes
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Clunky but does the trick Such as me needing to enter at least 59 characters to submit my feedback.

Date of experience: October 12, 2024
Massachusetts
2 reviews
0 helpful votes
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October 12, 2024

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Date of experience: October 12, 2024
Massachusetts
1 review
0 helpful votes
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Shouldn't have to give you my email to get something to eat. The website I went to directed me here and gave no other option. I don't like not having choices

Date of experience: October 12, 2024
California
1 review
0 helpful votes
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Not user friendly
October 12, 2024

Not user friendly. Kept rerouting me and had to re-enter my order multiple times before actually being able to order. Kept giving inaccurate restaurant information.

Date of experience: October 12, 2024
California
1 review
0 helpful votes
Follow Ana W.
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Quick and simple …………………………………………………………………………………….🥲..

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Very easy to order
October 12, 2024

Very easy to order. Don't force me to write unnecessary details in my review please.

Date of experience: October 11, 2024
Florida
1 review
0 helpful votes
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Good price
October 11, 2024

Good price. Good food. Let me place my order now please thanks

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
Follow Hicham K.
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Good and great love it keep the good work best coming thank you

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
Follow Vanessa X.
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Quick and easy ordering
October 11, 2024

I personally like that all the checkout actions are on one page

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
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N
October 11, 2024

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Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
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Why as for feedback?
October 11, 2024

It works I guess. Why stop me from getting to my receipt with a review?

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
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Menu is easy to fill for out being a first timer and plenty of things to choose from! I can't wait for for dinner to arrive! It's my mother's birthday 92yrs!

Date of experience: October 10, 2024
California
1 review
0 helpful votes
Follow Charles Y.
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I don't want to do no survey I just want to order my food why do I have to give a 50 character speech about this damn site that I don't want to use anyway but I had to order my food so I want to order my food and that's why I'm just saying whatever to get your 50 words in so I can order my food thank you

Date of experience: October 10, 2024
Massachusetts
1 review
0 helpful votes
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Is ok………………………………::…./,,,,,,,:::,::.,,,,,,::,,,.::::.:,

Date of experience: October 10, 2024
Massachusetts
1 review
0 helpful votes
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There is no ability to pick individual toppings. I have to add everything in the comments. I should be able to add pickles, tomatoes, lettuce, etc... individially

Date of experience: October 9, 2024
New Jersey
1 review
0 helpful votes
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The food from Nick's is great. Grabull leaves something to be desired in terms of password access/updating.

Date of experience: October 9, 2024
Massachusetts
1 review
0 helpful votes
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Fairly quick and easy to use to place and order and view the menu.

Date of experience: October 8, 2024
New York
1 review
0 helpful votes
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Stop emailing me
October 9, 2024

The experience was fine but you don't need to send 5 emails asking if I received order

Date of experience: October 8, 2024
Massachusetts
1 review
0 helpful votes
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Streamlined service with upfront fees included. 0 Bull! <3

Date of experience: October 8, 2024