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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick and easy to navigate the site and place our delivery order.
Fast checkout and easy to navigate……………………………………………………..
Screen reset a few times. I have no other comments at this time.
They are fast and they give you the food right away totally recommend
Cool and super easy to use. Thank you. Will use again. In the future.
Everything went well. It was easy to place the deer. The pizza was delivered in a timely manner. The delivery person was friendly and pleasant. No problems.
Easy to use, no complaints based on initial experience. Will use again.
Finding items would be simpler if they were arranged alphabetically.
Idk it was my only option and im being forced to write this against my will.
Deliverer came even though partner did not make it and solo delivered package. Was kind and helpful and so appreciated!
Confusing because you need to scroll to place order. Place button higher on the page
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The last time I used this app, the order never got transmitted to the restaurant. I got a confirmation email from them, and was charged, so I know the app got it. When I showed up at the restaurant, they had no idea the order had even been placed. They did make it right and quickly made my order.
Clear web page easy to use successful order thank you very much
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I felt like the delivery fee was pricey and I was in a pinch due to my work and kids school schedule. It was my youngest baby's 6th birthday. Not many places deliver to our neighborhood I was thankful that we got a very polite and prompt driver. I wish I had gotten his name because he really was SO awesome. Thank you!
Clunky but does the trick Such as me needing to enter at least 59 characters to submit my feedback.
Shouldn't have to give you my email to get something to eat. The website I went to directed me here and gave no other option. I don't like not having choices
Not user friendly. Kept rerouting me and had to re-enter my order multiple times before actually being able to order. Kept giving inaccurate restaurant information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members