On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Delivery Fee is Ridiculous. 8 dollars on top of tip. Will not use again.
Very good! So so so so good! Very easy to use for an online order
Very clunky and different. Auto fill credit card did not work on site. Had to manually enter
Tedious, it took to long, no description of dishes/meals, I don't know if Mr meals cone with rice, I'm just going to pick up my meal in the future.
Easy to use website and I order lot's of. Food and I hope it is good! :)) ))
The website is easy to navigate through and use. Great food selection.selection,
It's a website I have to use so I can order food. It serves its purpose.
Software is dated; need better input validations on various fields (e.g. Special instructions). Try using a react.js framework bb <3
Don't like that you can't see what you ordered without having to go back to the shopping cart. It's not clear what the taxes and fees are in the total.
I dont understand why this service charges a big fee for a pickup order! Crazy!
Easy to place order on line for north house pizza in Salem ma.
App is straight-forward and easy to use. Makes ordering simple.
We are very excited about having you deliver for us! Thank you!
I placed an online order.
The food I picked up was delicious, but the order had changed.
Eligible discount didn't apply to the order placed today. It's suppose to be 10%.
It was user friendly. Quick and easy.
*********************
Taxes & "Fees." In other words, we're going to rip you off. Unbelievable.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Food Delivery Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members