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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Grabull is the worat food ordering system i use. I only use it to support a local restaurant that i like.
I could not put in my secure code because the number pad went away and then got locked out of my order and had to start over.
Reeeeefftfdhbfy by ggguijvvuuhgt. Vb hij bhhb. Hbhujbgyuuu
I don't see the need for providing an email. I prefer not to share that information and hope you don't spam me or sell my address.
Works fine, not the smoothest online experience. Could be a bit more visually pleasing. Never causes me issues though.
Easy to order and didn't gouge on the prices. Will have to wait for delivery before final opinion
I don't want to review this but I have to. I ordered and got my stuff
Too soon, to assess the app, just started the process, I don't get it
Easy to use, easy to check out. Great experience for this app.
I forgot my password and took nearly 5 minutes to get the one top code
Fast process, easy to use and convenient. Never heard of the app but so far so good.
My order was left in a cold vestibule. My doorbell wasn't pushed nor a text sent notifying me. Only chance led me to find the order.
Laggy, not zoom able in the user interface. Let us read the font on our phones
Ordering was easy, and the guy who delivered was great, but the menu I ordered from wasn't accurate, and King's had to call me to offer an alternative to one of the meals, which caused our lunch to be late.
Not happy does not deliver more than 3 miles. I live in hyde park wouldn't deliver there not happy still need to go out
Some better auto complete on the fields would be nice. The credit card expiration field doesn't automatically add the /, actually doesn't let you add it yourself, it the example value looks like you should add it.
It would also be nice if you could do an address lookup through a maps API.
I wish the platform had more detailed order statuses and ETAs.
There was no way to see itemized cart before placing order on mobile Safari
Just a quick order was first time so don't have much to said. I have try food in person and is very good place very clean
Much needed service. Minimal description on menu items, so really didn't know what I was buying. I don't know if Grabull is responsible for that or the restaurant.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members