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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thus far it seems fine. Will know once I pick up my order and be able to see if everything is correct
This app is a $#*!ing pain in the $#*! and have to keep on typing to make it happy. So $#*! off!
Easy ordering! (I don't like filling out surveys but I feel I have little choice here.)
Serviceable online ordering platform except for the part where this popup appeared and wouldn't go away without a review and is kinda broken on mobile.
Good and easy to use, looks like a spread sheet for accounting
Could be better on mobile. Sizing is weird and I am adding more text now
Delivered right to the door and even offered to walk it to my meeting.
Hard to select if we only wanted one kind of sauce (forced me to choose three sauces), but there was no space to choose one sauce
Mikey's used to have a section where you could select a Well Done pizza, the new site does not. I put it in the notes when ordering. The pizza's we got were OK. But they weren't well done...
A little clunky to work through and now I need to write more things
Clunky, bad ui, edit food doesn't work, would rather gouge eyes out
Instead add to cart, everyone hits checkout, very easy to add twice as well.
Why would you put add to cart right above check out on all items
I don't like that I cannot see the itemized prices at checkout and there was no way to add the 12% coupon highlighted on the menu page.
I selected no tip and you still added the tip and did not update the cart amount!
I need food delivered to my workers so please delivery some good food.
Good stuff
It got the job done and I did not have any issues when placing orders.
Easy to use. User friendly and simple plus looks good in the menu
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I received my food, which was what was supposed to happen, so it went as it was supposed to.
Clunky. Doesn't interface with iOS and saved cards.
Update - And now after using your amateur-looking site (again, only because I had no choice in the matter), now my credit card was compromised and I have to cancel it. This was just awful.
Your delivery driver was great. Your tech is weak.
Clunky. Doesnt interface with iphone and saved cards. Extra charaters.
I couldn't view my subtotal information, just my total. I would love to be able to see my taxes and fees and such!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members