Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Convenient. I have nothing more to add. Please do not publish this review.
Great yhfsunkigvjugbjgvjkkbgyjkngtujbgyhbdrujggyhhgy
Why are you making me do this, the emails won't stop it's so annoying
It was great to use the site. Was able to combine the catering and standard food in one order. Catering provided great discounts! It would have been helpful to understand with catering for pizza that there was a minimum of 3 pizza's per flavor. It would have been great to have been able to inform the vendor for the salad catering that we wanted a tray instead of individual meals, I called and had that option applied.
The food was great.
No complaints, worked fine.
Why on earth is there a character count minimum on this?
This survey is invasive and it's making me write 50 characters
It was fine until I was forced to fill out this box to complete my order.
It was very easy to use and order the food i needed to. I look forward to trying again.
I used Grabull on an iPhone, and through a browser window opened by google maps. The total charge that I was charged on checkout did not match the charge for the items shown in may cart. The total charge was also not shown to me at any stage before the very final page where the 'submit order' button was located. It looks like hidden fees from Grabull may not properly explained or shown fully across all platforms. Just warning people about fees that may not be presented transparently.
It seems good so far. I will know more when I do the pick up in a few minutes
They buzzed my but delivered to the wrong unit. Thankfully the people were home and called me. The numbers are right on the doors
Only complaint.
-- I ordered a Caesar salad with grilled chicken and it wouldn't let me finish the order without selecting dressing and Caesar dressing was NOT a choice.
Fast, quick, efficient, easy to use, easy to order. I like it a real lot.
Yo momma so fat this joke large enough to cover 50 characters
The UI is janky, it's not optimized for mobile at all. Then requiring feedback before a 1-2 star may be submitted is weird, then mandating it be at least 50 characters is a clear barrier to entry for bad reviews
Site functionality is subpar, business did not fulfill special instructions and my order was incorrect as a result.
Haven't picked up food yet, but if I have to write a fifty word response just to get my order processed, I won't use the app again.
Ordering is fast and simple. Food at Rays is really great my new favorite spot to eat.
YOU DISABLED RIGHT CLICK I HATE YOU IN PARTICULAR
No Apple Pay
No card auto-complete in Safari
Inconsistent UI and typography
Got my CVV wrong and got a JSON error and a very unhelpful error message
No I do not want to make an account
Overall if I didn't know the name "Grabull" already by chance I would be worried that this is a scam website. It's the little details that inspire trust. If my mom saw that JSON error she would stop and not order at all.
Answer: Offers and the number of my local restaurants and their process of after order service, i get text on my order update and doordash postmates drivers are connected to them which means i use Grabull get delivery and discounts but other companies charge upto 18% service fees example Doordash
Answer: I could not find any yet, you can go check every damn restaurant is always with 2 or 4 discount son this site always
Answer: If they are so legit, why do they post a fake phone number all over their website, and denie access to support system, so fraud with a capital FRAUD

