Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grabull

Grabull

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grabull?
grey stargrey stargrey stargrey stargrey star

Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Scott Q.
Unfollow Scott Q.
Share Review
Report Review

Order process was easy and user friendly for a first time user.

Date of experience: November 18, 2024
Massachusetts
1 review
0 helpful votes
Follow Samantha H.
Unfollow Samantha H.
Share Review
Report Review

Good platform
November 18, 2024

Easy to use and not too many follow up sales emails after placing the orders.

Date of experience: November 18, 2024
Massachusetts
1 review
0 helpful votes
Follow Lynn D.
Unfollow Lynn D.
Share Review
Report Review

Ontime
November 18, 2024

Great, no issues. Pizza was delivered hot and our students are pleased.

Date of experience: November 18, 2024
Massachusetts
1 review
0 helpful votes
Follow Janice V.
Unfollow Janice V.
Share Review
Report Review

Easy & quick
November 18, 2024

Simple, quick & i would try again. Easy nite to navigate. Thanks!

Date of experience: November 17, 2024
Connecticut
1 review
0 helpful votes
Follow Benjamin P.
Unfollow Benjamin P.
Share Review
Report Review

I placed an online order for pickup through the site and everything went exactly as I ordered it (with pickup time, location, and items).

Date of experience: November 17, 2024
California
1 review
0 helpful votes
Follow Stefano W.
Unfollow Stefano W.
Share Review
Report Review

Some options i couldnt add
November 17, 2024

Some options i couldnt add

Have to type 50 characters in order to submit

Date of experience: November 17, 2024
New York
1 review
0 helpful votes
Follow Jess T.
Unfollow Jess T.
Share Review
Report Review

Best Indian Food
November 17, 2024

Every single time I have ordered from Curry Express, the food has been incomparable. The naan is very fresh and always HOT.
Have yet to order something I don't like.
Highly recommend.

Date of experience: November 17, 2024
Massachusetts
1 review
0 helpful votes
Follow Cindy C.
Unfollow Cindy C.
Share Review
Report Review

Have not had delivery yet but ordering was easy. Hoping the delivery is fast and the pizza is good.

Date of experience: November 16, 2024
Massachusetts
1 review
0 helpful votes
Follow Chris C.
Unfollow Chris C.
Share Review
Report Review

Quick and painless
November 16, 2024

Same. Simple and quick and without issue. I'd use again, definitely

Date of experience: November 16, 2024
California
1 review
0 helpful votes
Follow Sarah F.
Unfollow Sarah F.
Share Review
Report Review

It took 10 tries to successfully go through. My cart kept either doubling or deleting. And the $5 coupon from the restaurant (zaika) wouldn't go through at checkout

Date of experience: November 16, 2024
Massachusetts
1 review
0 helpful votes
Follow Stephen F.
Unfollow Stephen F.
Share Review
Report Review

Poor UI
November 16, 2024

I had no way of viewing the cart before I pay. That's unacceptable.

Date of experience: November 16, 2024
New York
1 review
0 helpful votes
Follow Juan S.
Unfollow Juan S.
Share Review
Report Review

Missing menu items
November 16, 2024

Missing menu items and hard to find items

No fountain drinks

Unclear where bagels with cream cheese are located

Date of experience: November 16, 2024
Nebraska
1 review
0 helpful votes
Follow Garreth Q.
Unfollow Garreth Q.
Share Review
Report Review

Nothing to really say about it
November 16, 2024

Nothing to really say about it. I used it once so far and can't say it was special.

Date of experience: November 15, 2024
Massachusetts
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Looks good om nom nom nom nom nom nom nom nom, nom nom, nom! Om! Nom!

Date of experience: November 15, 2024
Florida
1 review
0 helpful votes
Follow Sal L.
Unfollow Sal L.
Share Review
Report Review

Kind of messed up with the menu options
November 15, 2024

Kind of messed up with the menu options. I was maybe confused due to time for confirmation.

Date of experience: November 15, 2024
Massachusetts
1 review
0 helpful votes
Follow Nicole A.
Unfollow Nicole A.
Share Review
Report Review

Thanks
November 15, 2024

Thanks. 4 stars because whether or not rice was included was not indicated

Date of experience: November 15, 2024
California
1 review
0 helpful votes
Follow Ryan O.
Unfollow Ryan O.
Share Review
Report Review

Key features missing
November 15, 2024

Ability to see whats in the cart before purchasing
Browser (safari) does auto fill credit card info as it does with all other payments sites.

Date of experience: November 15, 2024
Massachusetts
1 review
0 helpful votes
Follow Maureen D.
Unfollow Maureen D.
Share Review
Report Review

I do not choose to type a fifty word message for an online order.

Date of experience: November 15, 2024
New York
1 review
0 helpful votes
Follow Julie Z.
Unfollow Julie Z.
Share Review
Report Review

Thanks!
November 15, 2024
Updated review

Great! Fantastic and easy service! Thanks so much! Will use again.

Date of experience: November 15, 2024

Great!
January 11, 2024
Previous review

Great! Easy to use.

Date of experience: January 11, 2024
California
1 review
0 helpful votes
Follow Amy R.
Unfollow Amy R.
Share Review
Report Review

Hope it works!
November 15, 2024

Hope it works! It was easy not sure it's time to evaluate yet- why do I need to write so much?

Date of experience: November 15, 2024