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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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The whole experience was easy to navigate and the order was quickly placed.
Good user interface, and cool swirling cursor keep up the good work
The app was very good and easy to use. Thanks so much for making it so easy.
Great, thank you. Asking customers to fill out at least 50 words is an imposition.
Please add Apple Pay option to the payment options, it would make payment easier
The cart doesn't tell me everything I've been charged for. Bad faith.
So farbso good. Expect the was a coupon on the main page but apprenetly no way of using it
Before - they were prompt with delivery, and the food was hot.
It was very quick and efficient ordering for this restaurant.
Workers of the world unite, you have nothing to lose but your chains
Easy to order and choose food thank you very much
I will order again
Not sure how to find what has been ordered to verify before paying. I'm on an iPhone.
Quick and easy. Just a few clicks and I was done with my order.
Seems easy to navigate. Will see how pick up goes. Mela is great
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Ordered lunch from Bedford roast beef. Everything was made perfectly and it was ready even before the estimated time.
Great experience - we love the food and would recommend highly!
Website was kind of glitchy
I had things in my cart for less than 5 minutes
Went to pay and added card details and then it timed me out and erased my cart
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members