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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Quick and painless, redirected hear from site, hopefully accurate, thank you
Thanks thanks thanks thanks thanks thanks thanks thanks!
Overall it was good experience ordering through the online platform. Delivery was a bit late but food was handled and delivered properly.
Same as any other service - no pluses or minuses to report at this time...
Site kept resetting. At least it kept my order. I wanted to edit an item in my cart. Only way I could was to delete it and add it again with my changes.
Really great small local business. Always have fresh food ready on time and a lot of food for the money. Well worth it!
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After waiting for an hour, I called the restaurant to ask for delivery estimate as I knew the resturant was closing soon. Was told my order had never been received. The restaurant took my order over the phone & delivered it with 20 min.
Easy to use platform and fast loading. Also appreciate choice of 2 sides with the dinner vs. 1 on another platform. I was disappointed that my order took over an hr to receive.
Easy to use platform and fast loading. Also appreciate choice of 2 sides with the dinner vs. 1 on another platform.
Easy to use website. Ability to create a profile is helpful to save multiple addresses.
Entire process was seamless. Selections were easy to view and payment processing was fluid. Response regarding verification of order was timely ensuring food was ready on arrival.
Placing an order is quick and easy for online orders. This review process requiring 50 characters is more painful.
Long wait of 40 minutes but good cheese pizza. Lots of people in there. Thank you Paminos for working so hard.
Nice and fast, minus this thing that you have to use so many..
Orders here are always fresh, on time, and correct. Quality ingredients
The description of the items on our order were not accurate. Combo dinners list to have salads and did not come. Pu pu platter quantities were not what was delivered. We called the restaurant and they said they changed the menu and wouldn't do anything else. Food is great, but this is frustrating when we are planning a dinner around the menu. Update your menus!
Site kinda slow, haven't received food yet so can't speak to that yet but the pictures look ok.
Excellent experience! The delivery person was great! Arrived earlier than expected and it was hot! Thanks for the great service - will use again with this restaurant!
Food was amazing but I was a little annoyed because I left my phone in the car with my daughter and I told him I had a pick up order under my name and he asked me go get my phone to show him the order.
Fine I'm not done yet. But still haven't purchased. I hope my food is ready soon.
👍 Helpful and easy to order. The price are ok. Hopefully the taste will be good too.
Easy to use as a first time customer. I would recommend it as the interface is user-friendly and fast.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members