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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
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Massachusetts
1 review
0 helpful votes
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The Grabull very easy to use
April 18, 2025

The Grabull very easy to use. Will use this again when ordering from Liberty Bell

Date of experience: April 18, 2025
California
1 review
0 helpful votes
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The options for edit were not clear. I ended up deleting the item and just re-adding with instructions.

Date of experience: April 17, 2025
Connecticut
1 review
0 helpful votes
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Fine and easy
April 17, 2025

Great takeout experience. So effeicient snd super nice staff. Everything was delicious and packaged and prepared well.

Date of experience: April 17, 2025
New York
1 review
0 helpful votes
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Good experience, easy to use and works great on the cell phone

Date of experience: April 17, 2025
District of Columbia
1 review
0 helpful votes
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Oops
April 17, 2025

Hate these you should stop this angers so many people if we continue to use it it works if not you figure it out

Date of experience: April 17, 2025
New York
1 review
0 helpful votes
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Easy
April 17, 2025

Easy fast and efficient. Makes it easier to order online and then pick up.

Date of experience: April 17, 2025
New Jersey
1 review
0 helpful votes
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Quick and easy to use website
April 15, 2025

Quick and easy to use website. No more words needed. Words. Words.

Date of experience: April 15, 2025
Massachusetts
1 review
0 helpful votes
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Great, easy to order easy to click options easy to ready and easy to place order

Date of experience: April 15, 2025
Massachusetts
1 review
0 helpful votes
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Fast delivery
April 14, 2025

Very fast delivery, food was still piping hot! Phone call when delivery was at house. All the food was there, no issues.

Date of experience: April 14, 2025
Rhode Island
1 review
0 helpful votes
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Menu was not up to date
April 14, 2025

I ordered a protein bowl, and Kings doesn't have that one the menu so they substituted the item for a less priced item, and didn't offer any money back.

Date of experience: April 13, 2025
New York
1 review
0 helpful votes
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Seems pretty straight forward, the only thing I wish they had was how many people each pizza will serve.

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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Fast
April 14, 2025

They were fast and got the order request correct. Highly satisfied

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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Goodhddhhdhddvdbdbdhdbdhdbdhdhdbdbdbdbdhdbdbdbdbbddjdjdjdkd

Date of experience: April 13, 2025
Massachusetts
1 review
0 helpful votes
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Okayokay?
April 13, 2025

Okay
Okay? Okay. OkayOkayOkayOkayOkayOkayOkayOkayOkay.

Date of experience: April 12, 2025
District of Columbia
1 review
0 helpful votes
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Easy to order and navigate this site. Large fonts, clear and east to read

Date of experience: April 12, 2025
New York
1 review
0 helpful votes
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Can't edit items already in cart
April 12, 2025

Can't edit items already in cart. No final price breakdown.

Date of experience: April 12, 2025
California
1 review
0 helpful votes
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Not sure why I have to pay a fee for picking up at a restaurant, I wish I just called. Won't do this again.

Date of experience: April 11, 2025
Massachusetts
1 review
0 helpful votes
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Trouble putting credit cards details, no cold drinks available on delivery order

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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Pretty easy to use!
April 11, 2025

Pretty easy to use! Did have trouble accidentally adding something twice.

Date of experience: April 11, 2025
Massachusetts
1 review
0 helpful votes
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Discount applied?
April 11, 2025

I just placed an order with a subtotal of $102. On the checkout it says $98 even though it is supposed to be %15 off.

Date of experience: April 11, 2025