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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
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Quick and efficient!
April 28, 2025

Quick and efficient! So happy to have all of the options in on place.

Date of experience: April 28, 2025
Massachusetts
1 review
0 helpful votes
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It was good
April 28, 2025

I took it. The food was delicious, I enjoyed it. So I like the way you guys prepare the food and you didn't let people stay for there order you guys gave a proper time to get it done that's awesome I appreciate it thank you

Date of experience: April 28, 2025
Massachusetts
1 review
0 helpful votes
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Love this place!
April 28, 2025

I love the Lamb so tasty, the parakora and cheese naan! Delicious love so much! This place is fanatastic!

Date of experience: April 28, 2025
Connecticut
1 review
0 helpful votes
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Pretty quick and easy more affordable than DoorDash ……………….

Date of experience: April 27, 2025
Connecticut
1 review
0 helpful votes
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It was nice and easy to order from the app. I was a nice layout in on the app.

Date of experience: April 27, 2025
Massachusetts
1 review
0 helpful votes
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It was an easy experience and works. Would use again!

Date of experience: April 26, 2025
Massachusetts
1 review
0 helpful votes
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The best place to order from so easy to understand the setup amazing

Date of experience: April 26, 2025
New York
1 review
0 helpful votes
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I dtarted out with a brief remark Howe er I just want to order my food

Date of experience: April 25, 2025
Massachusetts
1 review
0 helpful votes
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Very yummy food
April 24, 2025

The food was very yummy and the owners seemed very nice. We had birria tacos and steak tacos. We plan to come back to try the dessert and horchata. Thank you for a great lunch

Date of experience: April 23, 2025
Massachusetts
1 review
0 helpful votes
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I ended up paying 16 dollars in taxes and fees plus a delivery fee. None of that was displayed.
Until after I confirmed the order.

Date of experience: April 23, 2025
Massachusetts
1 review
0 helpful votes
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Best pizza
April 23, 2025

Best pizza ever. Fresh topping, hot when it arrives. The onion rings were done perfect. That's why I keep coming back. Best hidden gem.

Date of experience: April 25, 2025
Massachusetts
1 review
0 helpful votes
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This feedback form is annoying
April 23, 2025
Updated review

I don't like filling out this form every time you make me use this website and this review needing to be a specific length to count it is very annoying as well.

Date of experience: April 2, 2025

Ok, but stop asking me for feedback
February 21, 2025
Previous review

The requirement to make the feedback a certain amount of characters is annoying to deal with. Rest of the experience is fine

Date of experience: February 14, 2025

Experience was fine
December 10, 2024
Previous review

Nothing wrong, did what it had to do. The fact I have to write a minimum amount of characters is a little annoying

Date of experience: December 10, 2024

Reasonably smooth experience
October 28, 2024
Previous review

Nothing to complain about. Weird thing is that I get what I assume is a website response code at the top of the order summary window after I pay.

Date of experience: October 28, 2024

Reasonably smooth experience
September 6, 2024
Previous review

Ordered food from crazy dough pizza, placed the order for pickup

Date of experience: September 6, 2024
Maine
1 review
0 helpful votes
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Excellent
April 23, 2025
Updated review

Prompt and pleasant delivery driver - No issues with food arriving on time.

Date of experience: April 15, 2025

Easy ordering
April 4, 2025
Previous review

Easy ordering. Am hoping for good delivery experience and expect it will be just that.

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Seems easy
April 22, 2025

Seems easy. Hope it works. Good descriptions and clear graphics

Date of experience: April 22, 2025
New York
1 review
0 helpful votes
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Quick and easy to use
April 22, 2025

Quick and easy to use. I am in my car ordering for lunch to get back on the road

Date of experience: April 22, 2025
Massachusetts
1 review
0 helpful votes
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Intuitive interface
April 22, 2025

Intuitive interface. Easy to use. Let me order my meal quickly.

Date of experience: April 21, 2025
Massachusetts
1 review
0 helpful votes
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Easy, simple, clear.
April 20, 2025

Easy to read and use menus and fields, no errors or having to go back and re-enter things. Great.

Date of experience: April 20, 2025
Illinois
1 review
0 helpful votes
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Allow to connect to Apple Pay and the experience would be nicer

Date of experience: April 19, 2025
Massachusetts
1 review
0 helpful votes
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Pain to log in
April 19, 2025

Pain to log in. Website is clunky on phone. Survey is basically a pop up ad.

Date of experience: April 18, 2025
Massachusetts
1 review
0 helpful votes
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Let's see if the pizza shows up!
April 18, 2025

Let's see if the pizza shows up! Not sure why we are reviewing the app before it's all said and done.

Date of experience: April 18, 2025