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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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No thanks i do not want to enter the required 50 characters i just want to order
Item was added to my order even though i didn't confirm. Had to manually remove it.
Nice order because I think is fast and not confusing to order
The day was bleak. Bleak and dark. All seemed lost until... FRIED SEAFOOD! The website did not confound me so that's cool. Do people fill this out regularly? Do people read them?
No! Just send food. Thank you. At least 25 characters. Huzzah!
Order was late, items were missing, and what did arrive was cold. Tried contacting support but got no real help. App looks good, but the service just doesn't deliver—literally.
Nice…………………. 6$(7&!)&$?)&)(4357&)((;:;($&$&@99&'nghhjjv
We have never had an issue and drivers have been Sweden among sure food arrived as hot
Pretty simple and good app. But limited. Need to have options to pick what kind of meet or sides to include with meals.
Sending in an online order to my favorite restaurants is so easy. I can do it while I am on the road and then just arrange a pick up time when I arrive.
This delivery man was on-time. Unfortunately, he entered at the wrong entrance (not his fault). However, he was courteous & delivered all my items, complete with napkins & utensils like I requested. Great job!
Very easy to understand. Easy easy easy easy easy easy easy easy
Don't require responses. It's incredibly irritating. Just because Inorder doesn't mean I want to be required to type 50 characters.
I don't need to comment on every delivery order I make. And you want 100 characters> JFC make feedback easier.
It was good, and I need to have this be fifty characters long.
A quick message about your experience so far
My address is 39 1/2 Harbor St, but the system wouldn't recognize the slash, and will probably send the driver down the street to another address, so I had to use an old, out of date address that is no longer valid, but that your system will recognize. Will the food get here? I hope so.
Not a particularly user friendly website. However, the pizza makes it worth it.
Easy and convenient! Will definitely use this platform again.
Quick easy and convenient. I appreciate being able to have a comment section to explain how you would like your item modified.
I was charged extra by grabull for an order that I was picking up myself. I expect that with deliveries, but not with takeout. I will never use this service again. I'll just order at the restaurant next time. $#*! grabull.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members