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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
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Please add Pictures of items and I don't need 50 characters!

Date of experience: May 8, 2025
Massachusetts
1 review
0 helpful votes
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Great food
May 5, 2025

Easy to order. No problem s... delicious food. The plate of food was full of meat and lots of spices.

Date of experience: May 5, 2025
Massachusetts
1 review
0 helpful votes
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Adding Apple Pay would be ideal rather than having to add a cc number

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Good 1st time experience
May 5, 2025

Navigating the website & ordering was easy. I was able to view the establishments menu & pay via cc. I intended to pick up myself but I believe I could have arranged delivery as well. A good 1st experience.

Date of experience: May 5, 2025
New Hampshire
1 review
0 helpful votes
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So far, I have not complaints
May 5, 2025

So far, I have not complaints. It's my first time using it because a restaurant's website directed me here.

Date of experience: May 5, 2025
New York
1 review
0 helpful votes
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Not go through
May 5, 2025

Forgot to put my order through Then I ended up getting 2 orders because one was compensated by the store and the other by grabull

Date of experience: May 2, 2025
Massachusetts
1 review
0 helpful votes
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It was being weird about editing items so I deleted the item and re-added it. Figured it out but it was a mote annoying.

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Xxxxxxxxxx
May 4, 2025

You are wasting my time. Just an order, and I picked up. Such a simple and normal action, what to do you expect me to say?

Date of experience: May 4, 2025
Massachusetts
1 review
0 helpful votes
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Easy to navigate and smooth ordering process. No issues at all.

Date of experience: May 4, 2025
Massachusetts
1 review
0 helpful votes
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I don't like grabull, it's not pleasing to the eye and kind of hard to follow.

Date of experience: May 4, 2025
New York
1 review
0 helpful votes
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Simple, yet we'll see what the restaurant received. Will provide update

Date of experience: May 4, 2025
Rhode Island
1 review
0 helpful votes
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Date of experience: May 4, 2025
Massachusetts
1 review
0 helpful votes
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Excellent Service
May 4, 2025

Calzone was on time; the size is good for the price. The flavor of the melted cheese with the steak was very delicious.

Date of experience: May 4, 2025
Massachusetts
1 review
0 helpful votes
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A little clunky with the menus
May 3, 2025

A little clunky with the menus. But overall could figure out what I needed to do

Date of experience: May 3, 2025
Massachusetts
1 review
0 helpful votes
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Clunky interface, hard to edit ingredients for items in the cart

Date of experience: May 3, 2025
Massachusetts
1 review
0 helpful votes
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Quick!
May 3, 2025

Quick! Well honestly it was quick until I had to write 50 characters at least. Don't love a forced review…. Docking 2 stars off.

Date of experience: May 3, 2025
New York
1 review
0 helpful votes
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It was great!
May 3, 2025

It was great! Can't wait to use this delivery service and website again!

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Very good!
May 2, 2025

We wanted to try a pizza that was located close to us so we chose Leone's through this app. Very easy to navigate the app and the pizza was delicious!

Date of experience: May 2, 2025
Massachusetts
1 review
0 helpful votes
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Bad
May 2, 2025

It sends spam emails after and it's obnoxious

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Date of experience: May 2, 2025
Massachusetts
1 review
0 helpful votes
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No thanks i do not want to enter the required 50 characters i just want to order

Date of experience: May 2, 2025