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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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My delivery was perfect, I'm very pleased.
The driver called and let me know he was here.
Delivery was very fast last time. Food was delicious.
Hopefully food is as good as the website that I ordered through!
I have used Grabull many times without issue. This time it took 2 hrs from the time I ordered to the time I received my delivery. I'm not sure where the breakdown was, but it wasn't a pleasant experience. So now I will think harder about using this platform to order again.
Got there. Door locked. No one visible. Called when got back home. Told no pts open, food ready. Went back. They had forgotten to unlock door.
The food and service were excellent and use them again.
The only complaint is when I'm ordering my item there is no option for no meat**
Easy to use website led to prompt pickup! Thanks so much!
Easy to place an order. Useful descriptions of menu items.
Everything was amazing no problems while ordering.
Very easy to use and extremely simple and helpful.
Clear process for checkout. Would not let me select tip And donate to Covid, so I chose tip.
Auto fill does not work I was constantly prompted to auto generate a password for every field.
Can't edit items. Have to delete item and start again.
Nothing much to say, the food came so fast and will definitely order off of more often.
Grabull stated order would be ready in 25 minutes. Showed up at the expected time and the restaurant had not received the order yet.
I am so excited I was able to use this. When there was option for delivery, and I wanted to pick up. Grabull got me! Thanks!
The saved addresses never work correctly. Always drop the street address.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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