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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Massachusetts
1 review
0 helpful votes
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So fast!
July 15, 2025

Easy and super fast delivery time……………………………………………….
………………………………………………………..

Date of experience: July 13, 2025
Massachusetts
1 review
0 helpful votes
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In the tip part, I would have wanted to known the amount so I could have done a custom tip

Date of experience: July 15, 2025
New York
1 review
0 helpful votes
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Great Sicilian Pizza!
July 15, 2025

The Sicilian pizza here is great! Not too greasy, and the amount of cheese was perfect!

Date of experience: July 15, 2025
New York
1 review
0 helpful votes
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Super easy to use this online ordering system to get me my favorite foods

Date of experience: July 13, 2025
California
1 review
0 helpful votes
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Smooth transaction so far
July 13, 2025

Smooth transaction so far

I will see how it goes when we pick up

Date of experience: July 13, 2025
New York
1 review
0 helpful votes
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Very good
July 13, 2025

Very good - easy to use especially to give special instructions - but please don't tell me how many characters I have to enter.

Date of experience: July 13, 2025
Connecticut
1 review
0 helpful votes
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Interface is confusing and doesn't allow you to see itemized charges before placing the order

Date of experience: July 12, 2025
Massachusetts
1 review
0 helpful votes
Follow Cody C.
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Accidentally added an item to my cart w/o knowing about it. A bit silly that you have a minimum length on your customer feedback form -- good way to receive less feedback.

Date of experience: July 12, 2025
Massachusetts
1 review
0 helpful votes
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Easy to use
July 12, 2025

Always easy to order on line for Cafe of India, delicious food

Date of experience: July 12, 2025
New York
1 review
0 helpful votes
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Perfect service
July 12, 2025

Very fast delivery and polite service. My food came just as requested and warmed

Date of experience: July 12, 2025
Massachusetts
1 review
0 helpful votes
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It was good
July 12, 2025

It was good. It was enough to do the job. No real complaints. Nothing to complain about.

Date of experience: July 11, 2025
California
1 review
0 helpful votes
Follow SABRINA G.
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Easy, why do you have to type 50 letters just to submit this?...,

Date of experience: July 11, 2025
Massachusetts
1 review
0 helpful votes
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It was okay, but the site is missing some details from the restaurant's menu.

Date of experience: July 11, 2025
Maine
1 review
0 helpful votes
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Very easy to use & to place orders.
Would definitely use again

Date of experience: July 11, 2025
Massachusetts
1 review
0 helpful votes
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The process was done correctly
July 11, 2025

The process was done correctly. Congratulations, you did your job.

Date of experience: July 11, 2025
Massachusetts
1 review
0 helpful votes
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Great service
July 10, 2025

Ordered food through this site
Very easy to use and navigate
Food was delivered in time frame stated Very satisfied

Date of experience: July 11, 2025
Massachusetts
1 review
0 helpful votes
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Easy, accessible interface that is great for quick orders.

Date of experience: July 10, 2025
Massachusetts
1 review
0 helpful votes
Follow Ron L.
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If I get this on time, I will be thrilled. Looking forward to it.

Date of experience: July 10, 2025
Massachusetts
1 review
0 helpful votes
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Programming is not robust
July 10, 2025

I should be able to add punctuation to special instructions

Date of experience: July 9, 2025
Massachusetts
1 review
0 helpful votes
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Don't know what to tell you this is my first time we'll see what happens

Date of experience: July 8, 2025