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The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Nice stuff I like it I was really hungies so I ordered a za (that's what we call pizza me and my boyfriend we are engaged and going to Vermont soon and he called pizza za on our first date so now every time we talk about pizza we call it za because I thought it was cute) but anyway as I was saying I was hungies and I got za and now im not hungies no more thanks man it was fun and I liked the za as well as the website I used to order the za
Things take more time in a snowstorm but we really appreciated the delivery!
Granum couldn't locate restaurant Ingles linked from their site. Didn't like one credit card for reasons I don't understand (Mastercard).
Good was good but my order wasn't ready when I arrived. More importantly, the prices on grabull were much higher than if I had called to place my order, and I wasn't aware of that until I picked up my food.
When we ordered, it said we'd have our food in 45 minutes. We didn't get our food (and it was cold by then) until 70 minutes later and 2 uber drivers later.
Easy to order and pay. Nice functionality when an item is selected to customize.
No problems yet, but the order has not yet been acknowledged.
I've never had any problems ordering with Grabull. Very convenient and easy ordering online. We received our food quickly and it was steaming hot when it arrived.
Some menu items didn't seem to be available. But functionally it worked fine.
The delivery was on time, and the food
Was really good.
Even on coldest day the food came piping hot and didn't have to be reheated. Thank you!
Descriptions of dishes were limited. Do I need to order more rice?
What's with that. Never again.
Easy enough to place the order online. If I'm going to have to pay to make it easier for the vendor, I'll call and place the order direct next time.
Your website is terrible and needs to be updated to 2022.
Clunky interface. Biggest annoyance you can't preview your order before submitting without exiting, no price breakdown until after.
Third time ordering from Fat Ducks. Quality and Delivery Exceptional!
I forgot my password, got the resent password and it didn't work!
Interface is clear and easy to manage on smartphone
Straight forward ordering. Offers "Guest" checkout.
Answer: Offers and the number of my local restaurants and their process of after order service, i get text on my order update and doordash postmates drivers are connected to them which means i use Grabull get delivery and discounts but other companies charge upto 18% service fees example Doordash
Answer: I could not find any yet, you can go check every damn restaurant is always with 2 or 4 discount son this site always
Answer: If they are so legit, why do they post a fake phone number all over their website, and denie access to support system, so fraud with a capital FRAUD

