Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grabull

Grabull

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grabull?
grey stargrey stargrey stargrey stargrey star

Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Share Review
Report Review

Excellent
February 28, 2022

Great and so easy! The food was delicious and pick up was so efficient

Date of experience: February 27, 2022
New York
1 review
0 helpful votes
Follow CHRISTOPHER P.
Unfollow CHRISTOPHER P.
Share Review
Report Review

First use
February 27, 2022

Seems to work well, delivery came on time via uber. Missing one item

Date of experience: February 27, 2022
Massachusetts
1 review
0 helpful votes
Follow Robin S.
Unfollow Robin S.
Share Review
Report Review

Excellent customer service
February 27, 2022

Leone's pizza customer service is great. I had made a mistake on my order and they immediately called me to correct it. Will order again for sure!

Date of experience: February 27, 2022
California
1 review
0 helpful votes
Follow Gayle B.
Unfollow Gayle B.
Share Review
Report Review

First time using this website
February 27, 2022

First time using this website. Fast and easy to use this site.

Date of experience: February 26, 2022
California
2 reviews
0 helpful votes
Follow Cindy Y.
Unfollow Cindy Y.
Share Review
Report Review

Great Food
February 27, 2022

Arrived early, hostess notified me that I was early, she went back to the kitchen to accommodate me. Food was amazing on we will continue to return.

Date of experience: February 26, 2022
Connecticut
1 review
0 helpful votes
Follow Matthew H.
Unfollow Matthew H.
Share Review
Report Review

Great!
February 27, 2022

Great! The app leaves a lot of space for customization which is great! And Mikey's is solid so I don't care how I get their food.

Date of experience: February 26, 2022
Massachusetts
1 review
0 helpful votes
Follow Derek R.
Unfollow Derek R.
Share Review
Report Review

Difficult to navigate, doesn't show final price or cart contents at the place order screen.

Date of experience: February 26, 2022
Massachusetts
1 review
0 helpful votes
Follow Poonam A.
Unfollow Poonam A.
Share Review
Report Review

Holi Bedford order
February 26, 2022

It was very easy and convenient to order. Very straight forward.

Date of experience: February 26, 2022
Massachusetts
1 review
0 helpful votes
Follow Rochelle O.
Unfollow Rochelle O.
Share Review
Report Review

WHEN YOU ARRIVE, please RING #303
February 26, 2022
Updated review

WHEN YOU ARRIVE, please RING #303

OR text/call *******739

PLEASE don't leave until you wave at me! I'm coming downstairs. THANKS.

Date of experience: February 26, 2022

You are my favorite restaurant and delivery service!
December 17, 2021
Previous review

You are my favorite restaurant and delivery service!

Date of experience: December 17, 2021
Massachusetts
1 review
0 helpful votes
Follow Tom F.
Unfollow Tom F.
Share Review
Report Review

Fabulous Pizza!
February 26, 2022

Delicious pizza, lots of options, and great people!

Date of experience: February 26, 2022
California
1 review
0 helpful votes
Follow Zaneckia N.
Unfollow Zaneckia N.
Share Review
Report Review

I've only placed my first order just now. So far so good. Will update if any issues occur.

Date of experience: February 25, 2022
Massachusetts
1 review
0 helpful votes
Follow gem K.
Unfollow gem K.
Share Review
Report Review

Satisfied
February 26, 2022

Choosing from the menu was easy and so was payment

Date of experience: February 25, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Eileen F.
Unfollow Eileen F.
Share Review
Report Review

Easy to order
February 25, 2022

Easy to order. Easy to pay. Easy to pick up. No problems.

Date of experience: February 25, 2022
New Hampshire
1 review
0 helpful votes
Follow Jim H.
Unfollow Jim H.
Share Review
Report Review

Pizza
February 25, 2022

The pizza was not very warm by the time it was delivered.

Date of experience: February 25, 2022
California
1 review
0 helpful votes
Follow Susan X.
Unfollow Susan X.
Share Review
Report Review

Our first time with Casablanca.
February 25, 2022

Ordering was easy! It took awhile to get here, but the food was good, and we are looking forward to trying other dishes of theirs.

Date of experience: February 24, 2022
Massachusetts
1 review
0 helpful votes
Follow yep Q.
Unfollow yep Q.
Share Review
Report Review

-
February 25, 2022

————————————————————————————————————-——————-——-yes

Date of experience: February 24, 2022
Massachusetts
1 review
0 helpful votes
Follow Amanda X.
Unfollow Amanda X.
Share Review
Report Review

Descriptions on all items would be helpful -- but I Realize that is probably not on grabull but the restaurant itself

Date of experience: February 24, 2022
Massachusetts
1 review
0 helpful votes
Follow Kevin V.
Unfollow Kevin V.
Share Review
Report Review

...
February 24, 2022

...

Date of experience: February 24, 2022
Massachusetts
1 review
0 helpful votes
Follow Karen T.
Unfollow Karen T.
Share Review
Report Review

LaCasia's
February 24, 2022

Easy app, to use. Great food (even though salad was wrong) fast delivery.

Date of experience: February 24, 2022
California
1 review
0 helpful votes
Follow Nicholas I.
Unfollow Nicholas I.
Share Review
Report Review

I would like to be able to search for menu items. Otherwise great app. Very simple and easy to use.

Date of experience: February 23, 2022