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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Did not get notified when the order was ready. I had to go to the restaurant in 30 min and check if my order was ready
I've never been there. I happened to spot it while I was running some errands the day before and thought it would be a good surprise for my lady and we both enjoyed. We plan on going back.
It was great except for the order timing out and having to redo.
I really like the new website! Much easier to order- but where is my marinated chicken salad?!
Easy, quick - everything I want in online ordering!
Please allow searching for restaurants (rather than by address)
Delivery was nice and food was good too
But the biryani didn't come with gravy/paste, it was fried chicken and rice.
Closing the order screen to go back to the menu and keep ordering required clicking. It was not possible to increase number of items ordered easily.
I was told I would get a four dollar discount on my first order but that didn't happen.
The site was freezing while I was placing my order. I entered my zip code but it must not have saved because my address went through with the wrong town
Website is broken on mobile, can't add stuff to my pizza.
Good, it was faster and able to complete the food order with few clicks
One of the easiest sites to use. I also like that this site does not require you to join or charge you a "user fee."
Would be nice to be able to see cart on pay screen
I entered our order and then while I was checking out it asked me to create an account which then erased my order and I had to start over.
Chulo has good & varied vegetarian options. Nice spice, especially when asking for medium & spicy. There's actual heat to the heat. My only quibble is that the quality of the naan breads need to match the quality of the entrees. The naan bread is OK but just OK. The 6-8 entrees we've tried thus far have been good, more than competent & delicious.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members