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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Tough to navigate the menu. It would be nice if when you Ctrl+F for a word on one of the hamburger menus, that menu expands.
The food was ready in time. It was a very nice food experience. The curry was wonderful. It was very subtle and complex. The momos were excellent. Great food! Great service! And lovely friendly staff!
Great experience overall. Grabull made ordering from the menu easy and allowed me to schedule a specified pick-up time. Food was waiting for me when I arrived.
Password in my vault isn't working - tried requesting a new one but it's lagging - so logged in as guest. Hopefully I can change the password without ordering food.
First time user and website is user friendly - thank you.
My first time utilizing your delivery and it went very smoothly.The Driver was very pleasent and it arrived sooner than anticipated. Great Service!
Dealt directly w/Stella previously. It was easier.
Everytime I try and order this makes me reset my password and then the reset code never comes. It is so frustrating.
This website is frustrating to use and there is not the full menu of the restaurant and I had to click around to find it listed under Catering!
No itemized subtotal and hard to find cart to remove items. Surprise charges at end that I still don't understand because no itemized subtotal.
I was unable to write on each item for special requests
Always good - delivery always prompt and courteous!
Pretty disappointed the food was delivered 30 minutes past it's scheduled delivery time despite putting the order in the night before. Would not recommend this service for those planning an event and expecting delivery as scheduled.
Great site, very easy to use. Would love it it didn't timeout so quickly and if group ordering was available.
Great food and excellent service. Food is pretty good.
Fantastic service completely satisfied with how app worked
The Roti Canai was absolutely delicious. I also liked the Mee Siam meal; I could have used more spice so next time, I will order spicier. I very much enjoyed both meals.
Appreciate the easy to navigate website. No complaints!
Didn't register all off my order, had to do a second order to complete.
I was looking for an option for delivery of Indian food in Boston's South End that was easy to execute on-line. This was really easy and the food was great!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members