On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Website is easy to use, nothing confusing or misleading
KICKASSKICKASSKICKASSKICKASSKICKASSKICKASSKICKASSKICKASSKICKASS
Usable delivery site. It works exactly how you'd think it would.
Hidden fees not revealed until after you place the order.
Easy website, easy to pick exactly what you want on each item
Wont accept password. Then when I click forgot password and need verification code sent to email I never get a verification code sent... frustrating...
Awesome delivery guy! Good food! Pizza was delicious can't wait to order again!
Beautiful, super beautiful. Exquisite and wonderful in all ways
Menu entry screen was well designed. I didn't see a search feature which would help to locate items from a large menu. Easy to process and change even as a guest. Nice job.
This site is difficult to use and didn't get the see a breakdown of all charges
Once I decided what I wanted--you have quite an extensive menu--the rest was easy.
Food came quickly and professionally. I felt badly that driver left before I could give him a tip.
Was easy to navigate and order, especially compared to other sites!
It's been ok. Ironically I wasn't sure I was going to place the order online and when I did it "timed out" as I was checking out lol... I had to re select the order. You should reset the timer when there is user activity.
Easy, linear setup for ordering food. Nicely done.
Great, easy to navigate and quick process all around.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members