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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordered online, was told 20 minutes would be ready. Get to restaurant and they say they never got order. I show them my screen and they rush to complete order... had 2 kids waiting in the car for me. Very dissapointed.
No issues. Very happy with service. Would use again.
If u r chewing delivery, u need to explicitly say it. Also, when pressing edit on cart it just sends u to regular menu
I wish I could place an order with one half of a pizza with one topping, and the other half with another.
Ordering was super easy and pickup was ready under 30 minutes.
The restaurant forgot to give sweet and sour sauce and mustard sauce. Even though we asked for it when we got to the restaurant.
Way to much in service fees and you buried it under tax and service feeThen I had to pay a delivery fee and none of this was disclosed at the start
My experience was fine. And I have not complaints about my order.
The vendor descriptions are incorrect and misleading.
Very easy to use application. Thank you, appreciate it
I couldn't figure out how to get it delivered but that might have something to do with the fact that I'm in my sixties
Confusing at first but was able to order what we needed
Have special dietary restrictions that need to be spelled out
Pretty straight forward. The software is quite intuitive. Your website ordering was easy.
Pretty straight forward. The software is quite intuitive.
Website did not allow me to enter coupon code to save $10, when I made minimum purchase of over $60.
My order was accurate and ready to go in no time. There no issues with pick up and everyone was pleasant.
Fine fine fine fine fine fine fine fine fine
Fine fine
Easy instructions... fast to order... now hope the service is as great!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members