GrabullReviews 10,435

I ordered food for a small group event a day before. When the food still had not arrived 30 mins past the delivery time, we called. The food eventually showed up very late. We were refunded the tip and the service fee, which does not feel sufficient given how late the order was (and how much time we had to spend tracking things down).

Ordering was easy, food was ready, order was correct & food was good!

Waited 45 minutes for pizza and they hadn't printed my ticket so never made the order. Had to wait another 45 minutes

Not quite as easy as I thought in that we have to type in the things we want on our foods.

Easy ordering and easy check out, nice understandable interface.

After entering all my details ( address, credit card, etc), I went back to edit my cart. Then I had to re-enter all my details again.

So I made an online order for pickup- they didn't put in my rice or beans side order and scrimped me on my chips- 1 small bag for 7 people?!

Overall good except that the future orders feature doesn't seem to work.

You need tracking and more notifications. I got a confirmation of my order and no other updates until my food was at my door. This feels like 1996 pizza delivery.

When the order went through Grabull, it cut off the instructions (to include tomato, lettuce etc.) so I just got chicken on bread. Zero fault on the restaurant because I go here a lot and they have never messed up an order.

It's difficult to see how much more it coats for delivery

Fast delivery, called to resolve an issue with the order. Would definitely recommend.

I placed an order, and picked it up. All went well.
Thanks

The food was originally expected to take 45-50 minutes minutes but then didn't arrive for over an hour and a half - when I called the restaurant after 50 minutes to check in, they were friendly but told me the food was running only 15 minutes behind and was already out for delivery when it was actually another 45+ minute wait (and we only live ~5-10 mins driving from the restaurant). I ended up not getting it in time to eat during our lunch break and then had meetings by that time so ended up having to eat the sandwich and fries cold, so although the food was still yummy, it was a bit of a bummer

Delivery was fast, got the food in 40minutes
The food wasn't what I ordered
There was no Alfredo sauce in the pasta which I ordered, and my requests were never followed.
I wanted sauce on the side form chicken tenders and also wanted to buy 1 more sauce and never got it. Same as the sauce on side, they pour it all over.