GrabullReviews 10,444

I've almost always had a decent experience ordering here

I love my food thanks much and I can eat anything now once I am doing a long day at work I truly appreciate you'll

The two vegan burritos I ordered were astonishingly good! I appreciate having meat-free options available, and the food was ready when I arrived for pickup. But despite repeatedly saying and spelling my name, and it being spelled correctly on the pickup bag, they had trouble finding my order — not sure what happened there. ‍

Food was cold. I had to call restaurant to confirm that it was being delivered and they told me 6 minutes. Which happened to be the exact time between the restaurant and myself. Felt like they were sitting around waiting for a call before they

One recommendation is to show the total plus the tip when you select the tip percentage. It might prompt people to increase the tip.

It is clunky, does not auto fill credit card or last name

I don't like the way the cost is not provided on the final confirmation screen or how you don't show the difference between"tax and fees." It makes it feel like you are trying to trick your customers. If you can't be transparent with what you're charging, it must be too much. I almost cancelled my order because my cost isn't clear. The practice is horrible for customer loyalty. Too bad. Your service is otherwise good.

Cant add more than one topping to Italian sub. Please change. So annoying.

They were on their A game! But really please stop sending me these emails and then having these stupid rules for the review

I placed my order online to pick up at the store and then received the email confirming the order and then later I received the email saying order was ready for pickup. My husband went in to pick up the food and found out that they never received the order so he had to wait over a half hour for them to make the food that was supposed to be ready. The experience has proved to me once again that the ordering online to pick up is pointless unless ordering directly to the company itself. That way you know that they actually received the order. This has happened to me in the past with another Food Service "app" call slice. I had no choice but to place my order through them and have the same issue.

The food was great and I enjoyed every bite of it. It was also the items were as described and was delicious.

Waited 1 hour 20 minutes (30 minutes past predicted delivery time) and Grabull never showed to restaurant to get delivery. Use a different app next time.

I got the food I wanted - just a little earlier than expected. There was no easy way I could see to adjust that

So far, so good. We'll see if the speed of delivery and quality of food pushes it up to 5 stars.