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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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You don't apply the discounts. You don't have food support no on answer phones
I forgot password but the email only gave me a verification code, not instructions or a link to reset the password
Don't like that they add a tip on a pick up order... seems sneaky. Let me decide if I want to add a tip.
Enough said. I love Indian food, and so does my family, so we were very happy when an Indian restaurant opened in town. Good luck!
Easy to use. The restaurants from which i order prefer this site to the others which is enough of an endorsement for me.
Bundling fees with the tax line item to make it look like the $6 fee is just taxes is pretty nasty. I will avoid Grabull whenever possible in the future.
This left a tip in with the fees then asked for a tip at the end. No way.
Don't like having an automatic tip added in.
I wanted to review the cart to confirm the order, but didn't have an opportunity.
We live less than one mile down the road from Feng's but website won't let us place order for delivery because they only deliver "within 4 miles". That makes no sense. Also there was no place at checkout to enter the discount code provided on Feng's website.
This restaurant is 1 mile down the road from us and I always get the error message that they cannot deliver because the delivery radius is 4.5 miles. Never had issue until recently.
This rating is for grabull. Fees are too high will not use this online site again. The food is wonderful!
Would not let me select two of the same options for my dinner for two meal. Also would not let me select two different spicy levels for the entrees.
I've had a great experience thus far! It was very seemless to order. Wish you guys would create specific apps for your vendors.
Easy use, instructions wouldn't let me type a # in as it said it was a special character. Trying to leave gate code and starts with #, so had to type out pound.
Required a weak 8-character password, didn't allow Chrome for Windows to prompt with a suggested password.
The correct food was delivered in a timely manner. My only criticism is that it would be great for the driver to knock and/or ring the bell rather than simply leaving the package on the front steps.
It was a super nice delivery person and exactly on time.
Ordering was easy. The selections and requirements to add cheese to a steak and cheese sub is odd. Asning for a tip is rude.
Incorrectly told me that my address is more than 4 mi from my first-choice restaurant -- I live less than 2mi from there!
Took three attempts to put my order through. First time cleared out order after I had the window open for a while, second time cleared out order after it made me sign up and I couldn't go back to my cart.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members