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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Good experience, hate having to make accounts though
Why is my order transferred to Uber and why when i go to track the order does it tell me that the tip i left is $6? I left a $10 tip. Is Grabull or Uber skimming the tip? Not cool.
Quesadilla add-ons are not the same as burritos, so you have to manually type the additional items in - - - why not just make them the same?
Why do the quesadilla menus not have all the other items listed (i. E. lettuce, pico de galo, etc.?)
Limited options on menu functionality
No complaints just like smoother working websites the flow is a little off.
Auto fill of card information didn't work on my Android
Found the address and handed to me directly and was great texting
All is good -but wish there was more description for the individual items
Way too much for taxes and fee and delivery. Cost an extra $11!
Your forget password functionality takes way too long to arrive
Your system is very bad at notifying store employees
Thank you, got my food was good experience. Thanks
I ordered several items to be picked up. I waiting the 20 minutes like the app said and when I get there they have no idea what I'm talking about. Said they never received an order. Had to give them my confirmation number and they started making the order. That was the whole point of ordering online. Had to wait another 20 monto get my food. Didn't even offer a discount or anything. Then for the curry, they only have like 5 little pieces of meat in each container.
Easy enough. Ordered food. Food showed up. Food got eaten.
I really enjoyed the experience it works out Great.
Ordering a pizza on line should not force you to open an account
You're JSON response is dumping on the screen after checkout
I do t think all of your clients are getting the additional comments for items either
Easy ordering online and the food arrived nice and hot!
So great with past orders. We will see with today's order have not been delivered yet
So far good the app works really good easy to order.
You could work on your way of delivery but that's it
I was trying to check out as a guest and that experience was unsuccessful. Grabull emptied my cart and made do the work all over again twice. Eventually, I set up an account, which I'm sure was the site's goal, but doesn't make me look favorably on this service. I reward crappy customer service by avoiding the service as much as possible and will do my best not to use Grabull in the future.
I was trying to check out as a guest and that experience was unsuccessful. Grabull emptied my cart and made do the work all over again twice. Eventually, I set up an account, which I'm sure was your goal, but doesn't make me look favorably on this site.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members