GrabullReviews 10,444

"It appears from your rating that you may have an issue that needs attention. If you left a 1 or 2-star rating by mistake, please correct it before continuing." - If you want honest feedback to improve your product, remove this message. It's pretty arrogant that you would assume a 2-star rating must be a mistake. My original rating was going to be 2 stars for the bad user interface, but I lowered it to 1 star because of that suggestion.
Here's some feedback for the UI:
When changing the size of pizza, a pop up tells me I can only select one option. Instead, the interface should just change my selection. Second, when entering my credit card expiration date, the format shows "MM/YY" but actually requires "MMYY" - without the slash, otherwise it throws an error for the slash. Beyond that, the interface is just ugly, at least on mobile. I'm on an iPhone using chrome if that helps.

User is friendly site. The ordering is easy. Overall great experience.

I saw a duck, on your website, and i petted the duck, then i ordered food, and with each item added, it quacked, so loudly i dropped a bunch of bread, which it ate, and it was so god damned cute, how'd you get those ducks on your website?

Site doesn't show cart at checkout or offer an easy way to go back to see cart. It's a clunky UI too.

My daughter did all this, she does all the ordering here

Surprisingly easy. Glad my info was remembered since I had forgotten signing up. Able to order without doing a new password. Thx!

Couldn't order one item as it would not allow me to put it in the cart, like I hadn't made the meat selection when I did.

Doesn't display price in payment menu, so there's no explanation why there's a $12 difference between item total and order total. And then this survey thats not formatted for mobile just popped up.

Price was changed after ordering, they took $15 off, which was nice. Tipping % is off, says the 20% tip was $10 on a $70-something bill (before fees and delivery charge) when it should have been over $15.

Delivery was really fast and food was so hot it hurt to hold (and delicious).

I ordered food from a restaurant. It was good. The app works.

I placed the order, got a confirmation, waited 20 min then drove 5 min to go pick up. The restaurant did not have the order in their system, I told them what i wanted and they sent it to the kitchen. I waited 15 min for the order to be ready, just before they brought it out my order showed up on their system.

The only reason i tried the online order was to not have to waste time waiting, it was a busy day at work.

Tacos were great. Wish the menu showed that it came with chips, so I wouldn't have to pay for an extra bag of chips.

Did not enjoy placing my recent order using Grabull. One of the main reasons we like to order from AKs is the ability to customize sandwiches and subs. The Grabull platform was cumbersome and did not easily allow for customization.