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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Restaurant offered 10% discount above certain amount but site would not add it even though my order was above that amount.
Easy but once arrived, restaurant got the order very late
So far, so good. But I don't have my meal, so I can't tell.
Allow pasting of credit card information in the checkout fields
I was confused because I couldn't tell if this service charges Nick's a percentage of the order or if Nick gets 100%, which I would prefer.
Thank you for having everything simple without complications.
We always have a good experience using this service.
Ordering on line is very simple to do.
I would like better transparency with the fees as well as an understanding about how it helps you to "support the local business."
Driver arrived before anticipated time, which was great! Knocked on door and was very personable
Paul the delivery person called to confirm entrance and was very helpful in carrying the food.
So far so good. New to the neighborhood and can't wait to try your food.
There are a hundred delivery services. Trying to remember all the passwords is impossible. When you send a verification code to my email, they never come through. Make this easier!
So far so good. I'll let you know how the pizza turns out
Don't use this site, they charge an extra convenience fee which they do not add to the orders total. They put the "Disclaimer" all the way at the bottom where you wouldn't even think to look.
I received what I ordered from the restaurant and it was very fast and efficient. The online ordering system was straightforward
I like being able to reorder my favorites without having to look through the menu and add them.
Delivery man was nice & communicative! I was very pleased with my delivery.
I hope I'm tipping the restaurant since nobody is delivering
Staff was great even though the place was absolutely slamming. We got our order on time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members