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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Extensive menu with delicious sounding options, easy to read - maybe put descriptions on more of your dishes, though, I was a little confused about what some of them were! Thank you I can't wait to try the food
Food tasted absolutely horrible the roast beef was so dry and no flavor
Online Sam's special doesn't have the option to choose 1 waffle n chicken strips.
I had to order something twice. I thought it was complete and it was not ready when I came to pick it up.
Website is broken. All your calzones come with "pizza sauce". Also discounts don't show. Will probably be the last time coming to this restaurant and using Grabull. Learn how to code a website
I love Boston Shwarma, and the food was excellent as always. I ordered online, and my food was ready when I got there.
Never had an issue. It was always an easy transaction.
Use regularly to order and never had any issues.
I was trying to order 1 pizza but accidentally ordered 2. I didn't get a refund.
Very easy to use and doesn't have any glitches like some of the other restaurants Chipotle etc
The website kept timing out before I could finish and adequately check my order
Your site can use some work. Also no mention of the delivery free. Lacking info and UI needs work.
No I don't want to I just want to close this page!
Restaurant offered 10% discount above certain amount but site would not add it even though my order was above that amount.
Easy but once arrived, restaurant got the order very late
So far, so good. But I don't have my meal, so I can't tell.
Allow pasting of credit card information in the checkout fields
I was confused because I couldn't tell if this service charges Nick's a percentage of the order or if Nick gets 100%, which I would prefer.
Thank you for having everything simple without complications.
We always have a good experience using this service.
Ordering on line is very simple to do.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members