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GourmetGiftBaskets has a rating of 3.2 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.
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The cookies were wonderful! This was perfect as a last minute treat for our daughter who wasn't going to make it home for her birthday.
I purchased this gift basket as a gift for a wonderful mother and the presentation was amazing. The recipient of the gift thoroughly enjoyed it and said it was put together very nicely.
I bought a dozen white chocolate strawberries. A few of them came out cracked and did not look right. I contacted customer service and they were replaced with in days. Best customer service I have experienced with these types of companies.
Sent to college for daughters BIrthday. Afraid it was going to be melted by time she finally picked it in mail room and they offered refill d or to reship. It was perfect
I've used Gourmet Gift Baskets on several occasions. Everyone who has received the baskets has raved how good the snacks were. The baskets always arrive on time. Awesome gifts!
A year ago I ordered from Gourmet Gift baskets and sent a care package to my son. Unfortunately I transposed his house number and it was delivered to the wrong address. After speaking with customer service and also UPS to try and retrieve the package it was concluded that UPS could not retrieve the package. Of course I was not pleased. Fortunately Gournet Gift baskets was kind enough to give me a credit towards my next order. Which I used and am thrilled to say that my son loved his cake. I am pleased and satisfied with their customer service, quality and the delivery.
I bought 2 Easter towers for my grandsons. They absolutely loved it. The oldest one said the everything tasted so fresh and the youngest said it was so yummy. I definitely will be ordering my gift baskets from here again. Delivered on time to.
I have purchased many gifts from Gourmet GiftBaskets and have never been disappointed. The most recent was filled with treats for my nephew that he loved. His Mother was also thrilled with the beautiful reusable boxes.
Ordered a last min basket for Easter. So many options to choose from! There were MANY shipping/delivery options. Had it shipped and received it in 4 days! No extra charge for the shipping either! Very impressed with this company! Plan to use again.
I gave a 3 week notice for a birthday gift, and even an extra 2 day cushion... Still has not arrived... I will have to purchase another gift ELSEWHERE... Kinda defeated the purpose of planning ahead...
They were happy enough to charge my credit card promptly.
I emailed to complain, but no response!
Couldn't be with our daughter for her birthday this year. First year away at college and she was so happy and surprised by her cake. She also said it was sooooo yummmy. Red Velvet, her favorite.
Sent a care package to my grandson who is in college. He was thrilled with it & loved the snacks. These make awesome gifts to students or anyone. Fast service & everything arrived in great shape. Will purchase again.
Ordered valentine gift for wife didn't arrive. They blamed 3rd party shipper they didn't bother to let me know it wasn't coming. I called them late valentines day no apologies.
The original basked I received as a gift had moldy oranges and stale crackers. The snack boxes were 2 -3 times as large as the contents inside. I was then sent a replacement basket. This basket contained no fruit but was of even poorer value - a cardboard prop occupied half the basket and snack boxes were set on top of it so that the basket looked far larger than it was. Again, almost every box was sized two or three times as large as the snack inside. In addition, these are not "baskets," but rather cheap cardboard containers. If gift givers knew what these actually looked like, they would be terribly disappointed. I was angry that my family member had spent any money at all on this.
I've been using GourmetGiftBasket for many years. It made me think, "why do I always seem to use GGB?" Three reasons
1. Consistent high quality of products and service.
2. I can send a GourmetGiftBasket to anyone for any reason! From condolences to the happiest holiday there is always a great GGB.
3. I've received 100% "thank you" for sending a GGB. It makes me feel good!
Purchase the cheese cakes with 100% confidence. Have purchased at least 15 of them over the years and each time the recipients have been delighted. I know some have become customers from my initial gift to them.
Mostly empty boxes, not much food. For $200 I was expecting something worthwhile, not boxes that are 1/4th filled with snacks. Very disappointing and an embarrassment to have this gift basket be received by my family as a present. Never again will I purchase from this company.
I absolutely love their service. The basket I ordered was beautiful.! It arrived quicker than I thought possible.! Love Love Love this service.!
My daughter lives out of state. I ordered her the gourmet baked goods basket. I had a choice of next day, two days away or five days away. Her birthday happened to be 5 days away so I chose that date I knew she would be home. It never showed. I checked tracking and it was literally 20 minutes from her home the night before her birthday. We are now 2 days AFTER her birthday and still no delivery. Gourmet gift baskets says, sorry but FedEx ground doesn't deliver on mondays, it will be there tomorrow(Tuesday). Um, 4 days late! And no retribution other than refunding the shipping charge. I'll never use them again for supposed family owned and operated, they treat you like a big corporate number, not a person Totally ruined a birthday surprise
Answer: Very difficult. I called a few times with no answer.
Answer: Hi Ross! Thanks for the question. Could you send us the item # you were looking at? Thanks.
Answer: Never had to contact them. It was easy to order online.
Answer: I have three children and 7 grandkids. I found a great holiday treat for Halloween that they all liked.
Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...

