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GourmetGiftBaskets

3.2

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GourmetGiftBaskets Reviews Summary

GourmetGiftBaskets has a rating of 3.2 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.

service
179
value
180
shipping
180
returns
40
quality
175
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Indiana
1 review
0 helpful votes
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Fast delivery
January 1, 2020

This was a gift for my daughter and her husband and they loved it. Said everything in it was good. Would order from them again.

Date of experience: December 30, 2019
Canada
1 review
0 helpful votes
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Great service
January 1, 2020

Great service great products. Been using them for 4 years now and will continue. Can't say enough about them!

Date of experience: December 30, 2019
Vermont
1 review
3 helpful votes
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I ordered a cheesecake and it arrived frozen. If I wanted a tasteless frozen cheesecake I could have gotten one from my local supermarket at less than half the price. I tried contacting customer service but there was no answer.

Date of experience: December 20, 2019
Georgia
1 review
2 helpful votes
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I ordered a birthday basket on Monday 2nd day air for delivery on Wednesday. Today is Wednesday and tracking says it'll be delivered tomorrow. Birthday surprised ruined... sure I cancelled and will get my refund, however YOU DON'T GET YOUR EXPEDITED SHIPPING CHARGE BACK. Mine was $30 down the drain. Will never shop with them again.

Date of experience: December 11, 2019
New York
2 reviews
6 helpful votes
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Couldn't be happier!
November 20, 2019

I ordered a few items for a friend and I didn't think they would be delivered next day. Not only were they delivered on time, packaged well and safely but I was told that everything was delicious. Their cookies and products were all very fresh. Couldn't be happier! Didn't even have to bother with customer service because the transaction was super easy.

Date of experience: November 18, 2019
Wisconsin
3 reviews
0 helpful votes
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Bucket O' Fun!
November 9, 2019

I bought this as a thank you to my colleague for doing some free dental work for me. He absolutely loved it! It arrived right on time... a unique gift idea for an old friend.

Date of experience: November 6, 2019
California
2 reviews
0 helpful votes
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Quality is a priority.
November 8, 2019

It's our grandma's 90th birthday what do we do? Gourmet gift baskets to the rescue! I ordered the day before and it was on time with great quality. She was a very happy birthday girl! Absolutely I recommend and would not hesitate to do it again. Thank you for making us look good!

Date of experience: November 6, 2019
Louisiana
1 review
0 helpful votes
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Super fast service
October 17, 2019

I purchased a Bottle of Dom Perignon to be delivered to a wedding. I expected it to be delivered the day after I ordered it, the day before the wedding. It was actually delivered the same day I ordered it. I am VERY impressed. Great communication and products. AAA +++

Date of experience: October 16, 2019
Texas
1 review
3 helpful votes
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Do not use!
October 1, 2019

Terrible Customer Service and just like another reviewer said, they tried to push the fault onto me. When you are purchasing $200+ basket and Customer Service is not willing to work with you in any way, is not someone I would want to work with again or ever recommend. Said I could figure it out myself with UPS and they will charge me $15 dollars... bonkers.

Date of experience: October 1, 2019
New York
1 review
0 helpful votes
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I bought the Classic Cheese and Sausage basket for my mother, and it arrived on the requested date, which made for a nice surprise. (I sent three days before her birthday!) My mother loved the cheeses, especially the garlic cheese. And the summer sausages were also very nice. I guess I'll have to be getting more of these for her in the future! Lol...

Date of experience: September 4, 2019
New Jersey
1 review
3 helpful votes
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We were charged for this order but never received it. When I called customer service the lady who helped me was rude and basically tried to make it all our fault. Gosh forbid the company take any blame. Will never use again.

Date of experience: September 3, 2019
California
3 reviews
0 helpful votes
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Great Gift
August 27, 2019

I bought the International Craft Beer Gift Basket for my adult son. It came in a very nice package, and he loved it. I would definitely buy something from these people again.

Date of experience: August 27, 2019
New York
1 review
0 helpful votes
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I have used GGB for business and am extremely happy with the products. We visited our daughter's in-laws and brought a wine, appetizer and dessert basket. The wine was some of the best I've ever had and the food was delish. Big hit!

Date of experience: August 26, 2019
Alabama
1 review
0 helpful votes
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Best cake for her 21st birthday! We sent this to my granddaughter out of state. Her exact words were "two people ate three fourths of this cake Nana!" So what better review can I give? In addition it was very pretty.

Date of experience: August 19, 2019
California
1 review
0 helpful votes
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GREAT THANK YOU GIFTS
August 7, 2019

My wife and I operate a small business and were looking for ways to send a "Thank You" to our customers. We came upon gourmetgiftbaskets.com and decided to try them. We were on a short schedule but they worked perfectly. The baskets were exactly what they advertised, the delivery was on time. We got positive feedback from our clients and wish to pass it on.

Date of experience: August 6, 2019
Virginia
3 reviews
3 helpful votes
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I ordered something to be delivered on a Thursday and I ordered on Monday. They didn't even fill the order. Bad online system, not worth it.

Date of experience: August 1, 2019
Saudi Arabia
1 review
0 helpful votes
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Fantastic&perfect
July 23, 2019

Easy to order and on-time delivery as pictured online. Follow up emails were great.
Thanks a lot for your great service

Date of experience: July 22, 2019
New York
4 reviews
0 helpful votes
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Recently ordered candy tower for best friends birthday. Was delivered exactly on time of her special day. Awesome selection of gifts to send for special occasions

Date of experience: July 14, 2019
Georgia
2 reviews
0 helpful votes
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Great products
July 1, 2019

The shipping was amazing and delivered on time, quality of product is perfect! I sent to my father as a gift and he loved it and it brought back so many memories of us as children! I definitely will be ordering again soon because of quality, price, and customer service all exceptional

Date of experience: June 29, 2019
Massachusetts
2 reviews
0 helpful votes
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Absolutely PERFECT!
June 21, 2019

I sent my sister a Happy Birthday Cookie and she was sooooo happy when she got it!
She shared it with other family members and they all loved it! Thank you GourmetGiftBaskets for all your awesome choices!

Date of experience: June 19, 2019

From the business

Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...