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GourmetGiftBaskets has a rating of 3.2 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.
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This was a gift for my daughter and her husband and they loved it. Said everything in it was good. Would order from them again.
Great service great products. Been using them for 4 years now and will continue. Can't say enough about them!
I ordered a cheesecake and it arrived frozen. If I wanted a tasteless frozen cheesecake I could have gotten one from my local supermarket at less than half the price. I tried contacting customer service but there was no answer.
I ordered a birthday basket on Monday 2nd day air for delivery on Wednesday. Today is Wednesday and tracking says it'll be delivered tomorrow. Birthday surprised ruined... sure I cancelled and will get my refund, however YOU DON'T GET YOUR EXPEDITED SHIPPING CHARGE BACK. Mine was $30 down the drain. Will never shop with them again.
I ordered a few items for a friend and I didn't think they would be delivered next day. Not only were they delivered on time, packaged well and safely but I was told that everything was delicious. Their cookies and products were all very fresh. Couldn't be happier! Didn't even have to bother with customer service because the transaction was super easy.
I bought this as a thank you to my colleague for doing some free dental work for me. He absolutely loved it! It arrived right on time... a unique gift idea for an old friend.
It's our grandma's 90th birthday what do we do? Gourmet gift baskets to the rescue! I ordered the day before and it was on time with great quality. She was a very happy birthday girl! Absolutely I recommend and would not hesitate to do it again. Thank you for making us look good!
I purchased a Bottle of Dom Perignon to be delivered to a wedding. I expected it to be delivered the day after I ordered it, the day before the wedding. It was actually delivered the same day I ordered it. I am VERY impressed. Great communication and products. AAA +++
Terrible Customer Service and just like another reviewer said, they tried to push the fault onto me. When you are purchasing $200+ basket and Customer Service is not willing to work with you in any way, is not someone I would want to work with again or ever recommend. Said I could figure it out myself with UPS and they will charge me $15 dollars... bonkers.
I bought the Classic Cheese and Sausage basket for my mother, and it arrived on the requested date, which made for a nice surprise. (I sent three days before her birthday!) My mother loved the cheeses, especially the garlic cheese. And the summer sausages were also very nice. I guess I'll have to be getting more of these for her in the future! Lol...
We were charged for this order but never received it. When I called customer service the lady who helped me was rude and basically tried to make it all our fault. Gosh forbid the company take any blame. Will never use again.
I bought the International Craft Beer Gift Basket for my adult son. It came in a very nice package, and he loved it. I would definitely buy something from these people again.
I have used GGB for business and am extremely happy with the products. We visited our daughter's in-laws and brought a wine, appetizer and dessert basket. The wine was some of the best I've ever had and the food was delish. Big hit!
Best cake for her 21st birthday! We sent this to my granddaughter out of state. Her exact words were "two people ate three fourths of this cake Nana!" So what better review can I give? In addition it was very pretty.
My wife and I operate a small business and were looking for ways to send a "Thank You" to our customers. We came upon gourmetgiftbaskets.com and decided to try them. We were on a short schedule but they worked perfectly. The baskets were exactly what they advertised, the delivery was on time. We got positive feedback from our clients and wish to pass it on.
I ordered something to be delivered on a Thursday and I ordered on Monday. They didn't even fill the order. Bad online system, not worth it.
Easy to order and on-time delivery as pictured online. Follow up emails were great.
Thanks a lot for your great service
Recently ordered candy tower for best friends birthday. Was delivered exactly on time of her special day. Awesome selection of gifts to send for special occasions
The shipping was amazing and delivered on time, quality of product is perfect! I sent to my father as a gift and he loved it and it brought back so many memories of us as children! I definitely will be ordering again soon because of quality, price, and customer service all exceptional
I sent my sister a Happy Birthday Cookie and she was sooooo happy when she got it!
She shared it with other family members and they all loved it! Thank you GourmetGiftBaskets for all your awesome choices!
Answer: Very difficult. I called a few times with no answer.
Answer: Hi Ross! Thanks for the question. Could you send us the item # you were looking at? Thanks.
Answer: Never had to contact them. It was easy to order online.
Answer: I have three children and 7 grandkids. I found a great holiday treat for Halloween that they all liked.
Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...

