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GourmetGiftBaskets

3.2

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GourmetGiftBaskets Reviews Summary

GourmetGiftBaskets has a rating of 3.2 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.

service
179
value
180
shipping
180
returns
40
quality
175
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Wisconsin
2 reviews
0 helpful votes
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This was my first purchase from Gourmet Gift Baskets, but it definitely won't be my last! The gift tower of awesome treats arrived on time, and my dad reported that it was all really great. Would absolutely recommend!

Products used:

Fathers Day gift tower

Date of experience: July 8, 2020
California
1 review
0 helpful votes
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This was sent as a gift and the recipients were very happy with it. An excellent variety and quality products. It arrived in excellent condition and very quickly. I would definitely recommend this company.
Frannied

Date of experience: July 8, 2020
Massachusetts
2 reviews
0 helpful votes
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I bought this gift for my brother across the miles in Georgia. He was beyond pleased and I was happy to be able to celebrate his birthday with such a beautifully packaged gift. Cheers to a great gift option when only the best will do!

Date of experience: July 8, 2020
Arizona
1 review
3 helpful votes
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Horrible service
June 24, 2020

Whoever says that t his company is good is disconnected. I ordered a gift basket six days ago and paid for an overnight delivery. It still has not been delivered. I can't get through to customer service and cannot connect to live chat. I have tried everyday since the day after it wasn't deliver... 4 days straight now.

Date of experience: June 24, 2020
New Jersey
1 review
0 helpful votes
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Each time I have ordered from Gourmet Gift Baskets, I have gotten positive feedback from friends and family.
The quality of their products is excellent. The presentation is appealing. After multiple orders, I have been pleased with the results.

Date of experience: June 22, 2020
South Carolina
2 reviews
1 helpful vote
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Good wine
June 20, 2020

Wine selections and cheeses were excellent however the peanuts were stale And the water crackers were crushed to be not useful.

Date of experience: June 19, 2020
Georgia
1 review
0 helpful votes
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Great gift idea!
June 15, 2020

Box a beer sampler gift for my brother in law. It is hard coming up with a gift for him year after year. He really enjoyed it. Who doesn't love a gift box of goodies?! He said all of the beers were great.

Date of experience: June 15, 2020
New Hampshire
1 review
0 helpful votes
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10/10
June 15, 2020

I've purchased multiple baskets from this website and never got a complaint. Given, they were gifts and people don't normally complain about gifts but I sent them to people close to me who would be honest. Each person who received these baskets were so happy with every item. The baked goods. The wine. All of it! The delivery was ON TIME. No damages on the packaging. And the price is so worth everything you get. You'd think it cost way more than it does. I would 10/10 recommend these products!

Date of experience: June 15, 2020
GB
1 review
0 helpful votes
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I ordered the most amazing Beer Basket with 12 beers from different countries, with snacks and goodies that make it all feel like an experience. This was a Birthday gift for my brother. He absolutely loved it! Also the delivery was perfect, the basket is very well wrapped, everything made it in one piece. Super happy! Would definitely order again from Gourmet Gift Baskets!

Date of experience: June 9, 2020
Texas
2 reviews
0 helpful votes
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Bought two gifts for Mother's day. Gifts were as advertised. One gift arrived early. The other had a shipping problem which was quickly addressed and corrected with a call to customer service with professional assistance and correction on same day. A very good experience with the online purchase and the customer service assistance. Recipients of the gifts said it was of good quality.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Our organization bought a Deluxe Snack and Chocolate Gift Basket. The website was very easy to navigate and showed the vast scope of products available-and the price was very affordable. The recipient was thrilled, not only with the variety of goodies, but loved the basket and the gross-grain ribbon that wrapped the basket-she thought that was a very nice touch. The nuances of the choices was what really stood out for me when choosing this particular basket. Delivery was on point and the products were fresh and packaged so nicely. This is definitely a winning choice when you are shopping for a thank you gift. And I have to say--the personal call of thanks from Gourmet Gift Baskets was truly exceptional and appreciated!

Date of experience: June 3, 2020
Florida
1 review
0 helpful votes
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Gourmet Gift Baskets has never failed me with their product offering and customer service. Recent Mother's Day gift exceeded our expectations by the quality, quantity and packaging of the gift. My MIL gave the cookies/chocolate rave reviews and said the basket was a lovely "keeper" basket that she will use. Been a customer for a while now and happy to continue to be so going forward. Thanks GGB!

Date of experience: June 3, 2020
New Zealand
1 review
0 helpful votes
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Delivered on time and exactly as promised. Fantastic to find a way to lift up friends who live far, far away during the COVID crisis. And the photo card an extra special touch.

Date of experience: June 2, 2020
North Carolina
1 review
0 helpful votes
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Mother's Day gifts
June 4, 2020

I bought three gift baskets for my three daughters for Mother's Day. All three were absolutely pleased with their gifts and each item in the basket, the cheese, meat, spread, and crackers. Packaged perfectly and each item complimented the other. Superb job all around.

Date of experience: June 2, 2020
New Jersey
2 reviews
0 helpful votes
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Mothers day
June 4, 2020

My mom and I were to go to Italy together for the first time since coming to America. The trip was canceled. I sent her a dinner for mom from Gourmetgiftbaskets she was over the moon for a week thanks to everyone who made the basket with love.

Date of experience: June 2, 2020
Arizona
1 review
0 helpful votes
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I had never used an online service for anything, but Mothers Day was approaching, and I decided to send a gift basket to My Mom. I used Gourmet Gift Baskets, and I was very pleased at the experience. My Mother was happy, so that made me happy also. Looking forward for the next time.

Date of experience: June 2, 2020
New York
1 review
0 helpful votes
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Amazing assortment and was even a bigger basket than expected. Blew away my friend! The wine was a great choice and paired perfectly with the assorted snacks. Will order again from these guys! Thanks!

Date of experience: June 2, 2020
California
1 review
0 helpful votes
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We sent these great snack gift baskets to our adult children. During these times of home lock down, this was the perfect snack basket for an at home movie night!

Date of experience: June 2, 2020
Massachusetts
2 reviews
0 helpful votes
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Great Basket
June 4, 2020

Gourmet Gift Baskets is always my go to for a gift! Again, did not disappoint! My son was away at college turning 21 so I sent the bucket of beer & snacks. He said it was great & shared with roommates. Perfect birthday gift!

Date of experience: June 2, 2020
Ohio
1 review
1 helpful vote
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Fun Way to Connect
May 16, 2020

Since we were apart on Easter because of the COVID quarantine, I sent both of my adult kids the Springtime box of cookies. The box is so lovely that they can use it for Spring decorating for years to come--long after the cookies have been enjoyed. The website was user-friendly, and the boxes arrived at their destinations exactly when I requested.

Date of experience: May 15, 2020

From the business

Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...