On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
GourmetGiftBaskets Reviews Summary
GourmetGiftBaskets has a rating of 3.2 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.
We monitor reviews for authenticity
From my initial order of a gift basket to the actual delivery, I was "over-the-top" satisfied with the service I received. My son was delighted with the goodies I sent. I will definitely recommend GourmetGiftBaskets to all of my friends.
I love purchasing gifts from this company. It is always my first thought when the need arises to purchase gifts for our clients. I have used them many times. Over and over I have been delighted with my choices, the prices are affordable and always on time with delivery. I'm getting ready to do another one in a few days for a 25th Anniversary. If you haven't tried it you should!
We sent my sister & her husband a beautiful wine basket to celebrate their 50th Anniversary! This basket was perfect because they were able to put it in their car & take it with them on their Anniversary trip! Excellent wine & cheese selection. They truly enjoyed it.
Great company! I have ordered several gift baskets as gifts for birthdays, get well, and thinking of you. Excellent selection of gift baskets. Recipients were all extremely pleased and raved about the baskets! Ordering is easy. Products arrive on time and as described! Will continue to use (especially during COVID) and highly recommend!
We ordered the craft beer basket as a get well gift for a friend. It is often so hard to find the appropriate gifts for men but this hit the mark. The package was delivered on time and was well received. I would definitely order again.
Wow! What a fun surprise for our son's 25th birthday! Purchased the "Around the World Beer Bucket" as a gift. https://www.gourmetgiftbaskets.com/Twelve-Beer-Bucket-Gift-Basket.asp We weren't able to be together, so this was like sending a party in a box. It arrived as scheduled on his birthday, amidst Covid and all the delays that currently occur with online shopping. In addition, there was a little oops with the packaging, and customer service addressed it within minutes of my call. I'd recommend GourmetGiftBaskets to anyone wanting to send a "happy" to a loved one or friend. Terrific company!
The gift baskets you created were wonderful! The wine, cheese and crackers, were excellently paired and looked lovely! The beer gift basket was so unique! Sausage, crackers, cheese was delightful! Thank you! The recipients of the baskets are promoting you to their clients! Many thanks!
I purchased this as a bereavement gift for my boss. I wanted something different than the normal flowers or cheese gift basket. My boss LOVED it! He was so impressed by every unique items in the basket. Delivery was on time. I would definitely recommend!
On time delivery and the recipient was very happy with their gift basket. I would for sure order from this company again.
Loved its family/women owned, Loved there are no hidden fees, Loved the great varied selection goods and prices, Loved discount coupons and Especially Loved that they arrived exactly when promised and quality was excellent! You are now my go to for gift deliveries. Janet Turner
I have ordered three different baskets and have been pleased with all three. Customer Service is great and products have been enjoyed by the recipients.
I recently purchased a cheesecake for our 21st wedding anniversary. My husband and I were truly delighted with the Amaretto Cheesecake. OMG... this was the best cheesecake we have ever tasted. Will definitely buy again.
Would add photo but we ate it all
Immediately after placing my order, I called to make a simple request; that the one item of meat be omitted from the gift basket because the grieving family who were to receive this sympathy gift basket of snacks and chocolates are vegetarians. The offices were not open, but the outgoing message said to leave a message - so I did. I spent nearly $100 on a basket that was perfect for the family, as a show of sympathy from friends, which is why it was chosen. Except for the one (oddly-included) sausage roll.
In any event, I followed up with an email early the next morning to ensure that the message was received before shipping. I did receive a return call late in afternoon with the information that I couldn't "customize" any gift baskets. I was honestly, quite angry at this as I wasn't asking for customization; I was merely asking that whoever physically creates these baskets, simply reach in and take out the sausage roll. I didn't even care of it was replaced with anything, I just didn't' want the item to be included out of respect to the dietary needs of the family.
I was then told that the item had already shipped and that the only thing they could do was "recall" it from Fed Ex. The family is only staying together during their grieving period for a few days, so no, I didn't want it recalled - I wanted it delivered.
But then I discovered via the UPS tracking number that GGB provided, that I was misled. In the early evening - about 2.5 hours since I spoke with the representative that it's status as "still being prepared"!
Why on earth couldn't Gourmet Gift Baskets do the simple favor of just removing this single item before wrapping and shipping? I wasn't asking for something extraordinary. I was very dissatisfied with this lack of sentiment and for being misled by being told that the item had already shipped.
I gave this basket as a 53rd wedding anniversary gift to my friends, and they were thrilled with the beer selections, and especially loved the jerky. It arrived on time and the website was very easy to use. I would definitely use them again.
My husband love this gift; he was happy with the quality and variety of the products. We've enjoyed every bit of it and we plan to have many more.
Thank you for the creativity and excellent quality.
I sent this to a friend who just lost her Mother, I wanted to send something useful and during times of chaos snacks are always nice to have around. My friend said she really appreciated it. I would recommend this basket.
I've used this company for a variety of occasions such as Christmas gift, Father's day gift and birthday gift. The recipients absolutely love these baskets,... the variety, quality and experience has been fantastic!
They will always remember you for remembering them. This is the second GGB I have purchased and each person was thoroughly pleased.
When sending a condolence basket I am very aware that many others may be doing the same thing. The conundrum is what to send so as not to overwhelm the recipient and or create a situation where they have to throw food away because it's perishable but not freezable. This basket has a great assortment of items with a range of shelf lives. Very much appreciated by the recipient. Super quick delivery.
I orded several products and shipped to my dad as a birthday gift... he raved about each and every item we sent. Highly worth it!
From the business
Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members