On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Gossby Reviews Summary
Gossby is an online marketplace for personalized gifts. They offer a wide range of products such as custom mugs, t-shirts, blankets, and more. The website allows customers to design their own gifts with various options for text, images, and colors. Gossby also provides customer support through live chat and phone.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a watch band with the saying"this Mom belongs to" and my 3 kids names and character of them. After several months I received one saying Mimi and 8 kids. Called and was told they could not help me I needed to go to chat and open a ticket. I did that and sent pictures of the band I received and my order. Was told I would receive an email in 24 hours. I did not! At this point forget the expensive watch band, just give me my money back! Never order from this company!
I have ordered a cup that was customized and designed by my wishes, exactly how I imagined it - and how it was shown on the website. The order came by post in several days (I am in Europe). Basically the whole process was smooth. Thank you for the memories
Hi Maja,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Was giving a invoice of amount charged then Gossby took extra money out of my card on top of invoice amount $40 EXTRA. They stole my money
Hi Emma-jane,
I am Katie, from Gossby Wecare team. On behalf of our team, I am sincerely sorry for any negative experience you had with us. Please rest assured that we are legit and we do not steal your money.
To assist you further in this matter, I've sent you an email from [email protected]. Please check your inbox at your convenience.
I am more than happy to support you anytime. Looking forward to hearing from you soon.
Thank you <3
I ordered the wall hanging with my dog and I on it and it's perfect in every way. It has helped my grief after losing her. I've ordered mugs as gifts and everyone loves them. I highly recommend GOSSBY! Great service as well and ships promptly! My family and friends now purchase from them.
Hi Joanie,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Very accurate to great workmanship
Very pleased. Love it so much. It was a mother's day gift and mom loved it too
Thank you
Aww so glad to hear that mom loved this mother's day gift. Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Best cup I ever have loved it I highly recommended it's so adorable! Can't wait to take it to work!
Hi Martina,
We are so happy to hear that you are satisfied with our product. We do hope that you will enjoy a lot of great moments with it when take it to work <3
Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I've bought 2 mugs and only just found this site in May for my bff's bday, but the the mugs are Outstanding!
Hi Shayne,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I bought this cup, of my cats, and it has so good quality and also arrived early in perfect conditions. Ill buy again from them :)
Hi Alicia,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I placed my first order and decided to change one of the names on the mug, went right through my confirmation email and got it taken care of immediately, very pleased with this company and highly recommend it
Hello Rose,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
All four of my sisters loved their mugs. I will definitely order all 5 of my daughters one for Christmas.
Hi Christine,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I was worried about the delivery times because it was for a gift but the custumer services did the best they can! And i recieved my packge on time! Thank you very much! All is perfect!
Hi Patricia,
We are so happy to hear that you are satisfied with our service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I ordered a canvas print for my mother for Mother's Day. I ordered it I believe April 28th. It was delivered on the 5th. Now I can give it to her Sunday. Great delivery time.
The canvas is above what my expectations were.
Great customer service excellent design and will definitely order from your company again
Thank you, Debbie, for letting us know our service can satisfy you and put a smile on your face!
Your feedback is what motivates us to keep doing our best and create better products for our lovely customers!
I hope you have a great time with your mother!
Once again, thank you a lot, Anya!
I am very satisfied with these products, they are really beautiful and so fun to give such a personal gifts to my family and friends, and also they have very fast delivesr and very good prices, so what more can you ask for?!
It was just one time I've got the wrong item, but I didn't want to "argue" about that and sent it back again, so I just let it pass. And every other order has worked out fine after that, so I mean we are all humans and sometimes we make mistakes, Nothing wrong with that!
So once again - I love this page and it personal gifts! They are super cool and really appreciated. Thank you so much.
// Mathilda Lundberg, a returning customer.
Hi Mathilda,
Thank you so much for such sweet feedback. You made my day <3
I am so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, I'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
My "old" friends of 45 years loved the personalized cup! We 3 all have birthdays within 3 weeks in April so we do a joint celebration. Only disappointment was that 1 of the 3 had the lettering a bit crooked, but I kept that one for myself. Nice quality. No cleaning directions, but I presume it's not dishwasher safe lest the pictures & lettering wear off. Sorry the pic is crooked; I took it 3 times & upload sideways every time:-(
Hi Donna,
I am Katie, from Gossby Wecare team. On behalf of our team, I am sincerely sorry that 1 of the 3 mugs had the lettering a bit crooked. I totally understand how disappointed you were when the product you've spent time for waiting does not meet your expectation. Ideally, this is not our norm and is absolutely not acceptable, please be noted that your situation is definitely an unfortunate accident.
To assist you further in this matter, I've sent you an email from [email protected]. Please check your inbox at your convenience.
Looking forward to hearing from you soon. Thank you <3
These cups turned out so well! I bought three of them one for me and both of my daughters. They also absolutely loved their cups, they both started crying. I am so glad I found these. I may order some for my sisters too. They were sent very quickly also!
Hi Debbie,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Purchased one of these for my daughter. It's perfect and arrived very quickly. It's exactly as described and she loves it. Thank you
Hi Leah,
We are so happy to hear that your daughter loved the item. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I ordered the brother/sister ornaments (2) as a Christmas present for my mother in Pa. Apparently I had the wrong zip code on it and you all emailed me and I corrected for you. But, she still never received them.
Hi Marianne,
I am Katie, from Gossby Wecare team. I apologize for our failure to serve you well which caused you to encounter such a worse experience. We totally relate to your situation and will be disappointed if we were in your position either. To help me locate your order on our end and make the thing right, could you please send me an email to [email protected]? Looking forward to hearing from you soon. Thank you <3
I ordered two mugs and one came completely shattered. There was no bubble wrap on the mugs so they were scratching each other up so the other non broken one has a ton of paint chipped because of it. I spoke to customer service and it seemed like they were going to handle it right away but it's been two weeks now and I still haven't received an update. I paid 40$ for express shipping since I needed them at a certain date. I asked for a refund for the shipping because I couldn't use them as gifts at the requested date anymore. They told me they would take 50% off which I first agreed to if they were going to send them out right away. So thats 20$ and the standard shipping is 13$. I still haven't received new mugs so I've been charged almost double the regular shipping just to wait for standard. Ridiculous. I'm just expecting them never to arrive now.
Dear Emma,
Thanks for feedback us about your unsatisfied experience. Please accept my deepest apologies on behalf of the Gossby team and I would like to take the opportunity to resolve your concerns and earn your continued trust. I've sent you an email from [email protected]. Please check your inbox at your convenience.
Looking forward to hearing from you soon. Thank you <3
I love how the gifts can be personalised right down to details like hair colour & style! Very cool! My partner notices detail and he absolutely LOVED the gifts I got him. For someone who is hard to buy for, this was the perfect gift, it even bought a tear to his eye.
Hello Bernadette,
Thank you so much for sharing your feelings. Hope your partner will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Have purchased 2 individual designed mugs they are gorgeous, delivery was prompt n safe
Product is customised and unique - love it
Hi Cathy,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
From the business
At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including Mugs, T-shirts, Ornaments, Blankets, Canvas and more. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carole,
It's Katie, from Gossby Wecare team. On behalf of our team, I am sincerely sorry for all the negative experiences you had with us. To assist you further in this matter, I've sent you an email from [email protected]. Please check your inbox at your convenience. I am more than happy to listen to you and make things right <3
Thank you!