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Gossby Reviews Summary
Gossby is an online marketplace for personalized gifts. They offer a wide range of products such as custom mugs, t-shirts, blankets, and more. The website allows customers to design their own gifts with various options for text, images, and colors. Gossby also provides customer support through live chat and phone.
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I ordered a total of five coffee cups and they were great I really like them.
The only thing I do have to say is when I receive an email and someone is addressing me by my first name, I am not okay with that. It's disrespectful and shows of no good manners. I've not given anyone permission to address me by my first name, as in the beginning of this email to ask me to write a review the email began with "Hey Cherri". That is very unprofessional by addressing someone with"hey" that is not showing respect or proper grammar. And unlike right now, the first thing I will do when I receive any communication as such, I will delete it & ignore it because I don't have time to be bothered by such rudeness.
I will not include any photos about my experience or proof of purchase as I do not have proof of purchase! I was not given a receipt every time that I ordered one of the many five coffee cups that I ordered. And "a photo of about my experience" that request is strange and is worded even stranger. How can someone take a photo of their experience? I would like an answer to that and please expound on it.
This is my review.
Ms C Walker
Service Connected Disabled Veteran
Great product, arrived on time and as described online. Being able to personalise was a great touch. Postage was a steep though.
Hi Lee,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I have to say I am impressed with the work they did. I thought the cup size was going to be larger. This is like a small.
Got this for mother's Day for my mum she absolutely loves it said it was the best present ever made her cry
Hello Jayne,
Thank you so much for sharing your feelings. Hope your Mum will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Crappy its been a month. Took my money no product! Will not contact u bk! I spent hours trying to get money bk r my order
Dear Sir/Madam,
I am Katie, from Wecare Gossby team. On behalf of our team, I am sincerely sorry for all negative experience you had with us. The frustration you encountered is understandable and your shopping experience with us is unexpected. To help me locate your order and assist you further in this matter, could you please send me an email to [email protected]? I really do hope for having a chance to make things right and earn your continued trust. Please rest assured that I am always willing to support you as best as possible.
I am eager to hear from you. Thank you <3
I gave each of my sisters a personalized mug for Christmas and they were ecstatic! Each of us bought mugs for the other two ( unplanned) but mine was only only one personalized with both name and birth order! I was voted the best gift giver!
Hi Nancy,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
It's absolutely brilliant service and I love the products. Quick shipping and the products just looking amazing! I have ordered few times and they never let me down! Thanks
Hi Katalin,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
My daughter just loved the mug of her and her four kitties! It was just beautiful and a great price! Thank you!
Hi Adrienne,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Love the products but a software glitch does not allow me to purchase gifts if I am in a country they don't deliver to - even though I want to send to places that they do!
Hello Bee,
Thank you so much for sharing your feelings and we are sincerely sorry for any inconvenience caused you. Your feedback is so valuable for us to bring a better experience to you. We are trying to improve this issue as soon as possible. Hope to have chances to serve you in the near future.
If there is anything further you need me to assist you with, please do not hesitate to reach out to us at [email protected].
Have a nice day!
I have a mug, two canvas prints, the smaller blanket and the metal ornament - they are all well made and beautiful. Received quickly. My dog is older and I wanted to enjoy the products now so I ordered numerous products.
Hi Gina,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
It was really easy to order and the amount of customisation was really good so i was able to make images that represented the people easily. It arrived within the time estimated. The quality of it is really good and it is exactly as advertised. Im very happy with it and would 100% recommend them and would buy from them again in the future
Hi Elizabeth,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I ordered 7 mugs for relatives and friends. They turned out perfect! Each recipient of my gift loved their mug!
Hi Jean,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Bought this for my mom for her birthday and she was very happy with it and loved it as I did also will purchase again
Hi Tammie,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I was very pleased with Gossby. I hesitated to purchase from them because I've never heard of them before so I decided to take a risk, which I never do. But unlike other sites that you've never heard of Gossby is legit and trustworthy. I bought 2 mugs for my sisters and they're exactly how I customized it. They're also on point with shipping. I would definitely recommend and purchase again!
Hi Karla,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I had been saving Gossby's Facebook page wanting to order for my sisters birthday in March. Thinking it would take awhile I ordered early. What Service I got from Gossby! She had her picture within a week of my ordering it and didn't mind her birthday present being early. Next month I'm ordering a picture for my best friend and his family. Irate you a lot higher than 5 if I could. GREAT JOB GOSSBY!
Hi Cyndy,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I got a personalized mug as a gift for someone and the print on the mug was fuzzy and low quality. The image itself was also really dark and I feel, not an accurate clear representation of what I ordered. I'm dissapointed that more of the details are lost and that the words are fuzzy.
I probably won't order another personalized mug but I did receive my order and the company was incredibly communicative during the entire process of delivery. My issues are with the quality of the product, not the actual company.
Hello Kenne, we apologize for our failure to serve you well which caused you to encounter such a worse experience. We totally relate to your situation and will be disappointed if we were in your position either. To help us locate your order on our end and make the thing right, could you please send us an email to [email protected]? Looking forward to hearing from you soon. Thank you <3
I ordered few mugs and most of them were fading letters on those mugs after washing in the dishwasher
Hello Susan, we apologize for our failure to serve you well which caused you to encounter such a worse experience. We totally relate to your situation and will be disappointed if we were in your position either. To help us locate your order on our end and make the thing right, could you please send us an email to [email protected]? Looking forward to hearing from you soon. Thank you <3
I bought 5 christmas mugs for my friends and they all loved them. The quality is great and the images are perfect, very high quality.
Hello Patricia,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I ordered 3 of the same, 1 for me, 1 for my sister and brother. We use to be a family of 7 but now we have 4 Angels watching over us. My brother and sister were so thrilled with their gifts. Thanks
Hi Laurie,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Ordered early December and have not received yet? Was looking forward to it…but now can't even find the order receipt in my email. Came out if my checking though!
Hello Dana, we deepest apologies about your undelivered order and we are aware that we have to take responsibility for this issue. To assist you in this matter, could you please send us an email to [email protected] so we can locate your order and make things right? Looking forward to hearing from you soon.
Thank you <3
From the business
At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including Mugs, T-shirts, Ornaments, Blankets, Canvas and more. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ms C Walker,
I am Katie, from Wecare team of Gossby store. On behalf of our team, I am sincerely sorry for all the negative experiences you had with us. From the bottom of my heart, I really don't hope you had to encounter such a bad experience. I really do appreciate your feedback which means a lot to us to improve and serve you with the best service.
It is totally our fault and I can totally understand how you feel when receiving our email address you by your first name. I've forwarded your feedback directly to our Content writers department so they can look into it seriously.
Regarding the issue that you were not given a receipt every time that you ordered with us, would you mind letting me know your email address or your order ID so I can verify the issue here and give you a proper answer as well as a solution for that? You can reach out to me at [email protected]. I am eager to hear from you.
Lastly, about the request to take a photo about your experience, I am so sorry that it is really out of control but it is default content of the online review community, Sitejabber. Thank you for sharing with me so sufficient and detailed like this which helps me to know the difficulties in your journey with us. Please rest assured that I have taken note all and discussed with our team to prevent it from happening again.
If there is anything you need me to assist further, please do not hesitate to let me know.