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GoogleReviews 867

2.1

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Google Reviews Summary

The overall reputation of the company reflects a mix of strong capabilities and significant customer dissatisfaction. On the positive side, users appreciate the extensive range of products and the user-friendly website, which facilitates easy browsing and ordering. However, negative sentiments dominate, with frequent complaints about inadequate customer service, delivery inconsistencies, and perceived negligence regarding user privacy and security. Many customers express frustration over the difficulty in resolving issues, particularly with account security and content management. To enhance its reputation, the company should prioritize improving customer support responsiveness and addressing service reliability concerns.

This summary is generated by AI, based on text from customer reviews

service
186
value
170
shipping
127
returns
120
quality
168
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Florida
5 reviews
10 helpful votes
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Somehow, a virus from googlechrome loaded itself onto my computer not too long ago, turns out it was a keylogging program (CREEPY!) and thankfully I caught it before it could load any financial transactions. I deleted my google accounts and try not to use them if I don't absolutely have to, which is unfortunate because like many others have said, it IS the best search engine out there. Altogether my use of the site has gone down to almost never. If they weren't starting to merge everything into one huge, invasive, breathing-down-your-neck account with everything else, I'd use it more often. As it stands though, an attempt to gather personal information which they have no right to is enough to make me refuse to use it.

Date of experience: May 27, 2011
Alabama
7 reviews
9 helpful votes
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Best search engine
May 16, 2011

Best search engine.

Hands down works perfectly and has a amazing rep

Date of experience: May 15, 2011
New York
4 reviews
2 helpful votes
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Google is really great for everyone. School, projects, work, home - everyone.

Date of experience: May 15, 2011
Florida
2 reviews
6 helpful votes
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Trusted website for all searchers wanting to find something for themselves! Fast and easy searching, easy-to-find information, and no confusing colors added to the site, just magnificent!

I'd recommend this to ANY human being wanting to find anything above anything!
Keep rockin' Google!

Date of experience: April 29, 2011
Ohio
9 reviews
18 helpful votes
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What makes this site really good in my eyes isn't the really great google search algorithm, but rather the apps which you get in having an account. (Its automatically a youtube and blogger account)... but I have a website and their analytics tools and webmaster applications are wonderful. You get great readouts and graphs of your website. They also the adwords and adsense applications seamlessly into your account page for easy access.

Date of experience: April 24, 2011
Pennsylvania
7 reviews
23 helpful votes
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The best search engine on the web. Never have to go past the first page to find what i am looking for.

Date of experience: April 9, 2011
Georgia
7 reviews
28 helpful votes
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Lol, I was supprised this hasn't been reviewed yet. Well, Google is just great. I use it for anything I want to search and always has some link to show me unless I search for some complete nonsense. Much better than all other search engines in my opinion, and I love how they busted Bing.com with that hyppbperquag word (I don't remember the spelling). And something fun to use if you're a troll, when you go to a site where people ask questions instead of googling it (dumb right?) then just link this with the topic lmgtfy.com/?=(type topic here). It's a short flash that googles it for you. Ex: Yahoo Answers user asks, What are the symptoms of pregnancy? You can answer: lmgtfy.com/?=symptoms of pregnancy (Fun to use, do it a lot when I'm bored so I hope you enjoy :])

Date of experience: April 3, 2011
Texas
1 review
2 helpful votes
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This is a scam website offers a printable doctors note, and the image does not display correctly to print. Takes your money no contact information no response by email. If you press the back button and click on view the document again it charges you twice.

Date of experience: March 12, 2011
GB
2 reviews
7 helpful votes
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I typed in 'How to make an egg' it was unable to process my question. I was stunned. It make me many scenarios on how to cook an egg, however, it came up with no solutions on how to make an egg, nor an apology for being unable to furfill my request. Google prides itself in being able to help everyone. All the answers. Well, this is a false claim and I wish for full compensation for my traumatic experiences when dealing with said website. Not freakin' impressed. I started Beef!

Date of experience: March 3, 2011
Illinois
45 reviews
344 helpful votes
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By far the best search engine.

The algorithm used for the searches are more complex and definitely more secret then their competitors, but the results are far more accurate and relevant. In addition, Google can be used in a much deeper way then by using simple search terms. However, most average computer users don't need them.

Date of experience: February 7, 2011
Florida
6 reviews
10 helpful votes
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Very user friendly for searching, and they have a ton of things like: Google Checkout, Blogger and Google base, but having virtually no customer service area and makes things a little difficult if you have questions about something.

Date of experience: February 5, 2011
Massachusetts
7 reviews
38 helpful votes
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Offers me everything I could want our of an ISP and hope some day they'll be one. Easy to use and very user friendly.

Date of experience: January 20, 2011
California
11 reviews
55 helpful votes
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Best search engine period. Easy to use, simple, fast.

Date of experience: January 15, 2011
Minnesota
1 review
2 helpful votes
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A screen popped up and read i needed drivercure to fix my slowdowns for 9.97... thats a good price to fix my slowdowns... NOT... they charged me 39.94. I got nothing... like alot of people im laid off... this hurts! Im calling the bbb if i don't get my money back soon

Date of experience: January 8, 2011
Wisconsin
1 review
2 helpful votes
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It is good, and still the #1 web site on earth. But duckduckgo.com is much better. Much more comphehensive number of unique web sites, instead of same one over and over again as you browse the pages.

Date of experience: January 7, 2011
Oregon
10 reviews
44 helpful votes
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I don't understand how anyone could not LOVE this website. Gives you anything that you could possibly want. Keep up the good work Google!

Date of experience: December 12, 2010
Florida
2 reviews
11 helpful votes
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I love Google.com; but Bing.com is so much better and is more accrute when it comes to these things. Like i look up mesopatamia and i get modded controllers for a xbox360. Speaking of it i will do one on micro soft next. BY: evan www.assassin33.weebly.com

Date of experience: November 9, 2010
Italy
12 reviews
17 helpful votes
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I love Google as serach engine, but I don't liek so mach the new instant results. It seems that Google wants to decide what you have to esarch (sure, you can still write anything you want, but in the meanstimes you have to see results for what it think you have to search...)

Date of experience: October 1, 2010
Massachusetts
114 reviews
844 helpful votes
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LOVE Google Videos
September 4, 2010

LOVE Google Videos. Excellent content and lots of very interesting videos on all subjects.

HERE'S ONE YOU MUST WATCH NOW:

The Great Global Warming Swindle

http://video.google.com/videoplay?docid=**************647#

Enjoy!

Date of experience: September 4, 2010
Florida
6 reviews
21 helpful votes
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Google is by far the best search engine out there. First of all they highlight advertisements so you know which ones are adds. Also they have many cool web applications.

Date of experience: July 18, 2010

From the business

Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.


google.com
Founded in 1998
Mountain View, CA