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GoogleReviews 867

2.1

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Google Reviews Summary

The overall reputation of the company reflects a mix of strong capabilities and significant customer dissatisfaction. On the positive side, users appreciate the extensive range of products and the user-friendly website, which facilitates easy browsing and ordering. However, negative sentiments dominate, with frequent complaints about inadequate customer service, delivery inconsistencies, and perceived negligence regarding user privacy and security. Many customers express frustration over the difficulty in resolving issues, particularly with account security and content management. To enhance its reputation, the company should prioritize improving customer support responsiveness and addressing service reliability concerns.

This summary is generated by AI, based on text from customer reviews

service
186
value
170
shipping
127
returns
120
quality
168
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Latvia
4 reviews
90 helpful votes
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The number 1 web search! Thank you for making it for us!

Date of experience: March 12, 2012
Illinois
5 reviews
10 helpful votes
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Beware of google tracking your online searches and selling your information. Lots of changes = less privacy, user beware.

Date of experience: February 28, 2012
GB
10 reviews
12 helpful votes
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This is my go-to search engine. Always use it. Google is connected with all the huge companies it seems - Android, YouTube, who knows what else. They're so smart and intuitive that sometimes I feel like Google just might know too much about me... slightly worrisome, but I overlook it. Although I do think someday Google may take over the world...

Date of experience: January 13, 2012
New York
122 reviews
357 helpful votes
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I live for the google
January 8, 2012

I live for the google. Google helped me graduate from graduate school! One million stars for google. I love doing research and reading celebrity gossip on google. I just wish google would not allow fraudulent sites to conduct business from their site.

Date of experience: January 7, 2012
Virginia
9 reviews
17 helpful votes
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Google.com is your #1 search engine for the entire world pretty much... BUT if you have a small business or new uprising company, I would reccomend you open a savings account just for google ranking itself.

Date of experience: January 2, 2012
Utah
4 reviews
5 helpful votes
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Fast quick search
December 31, 2011

Fast quick search. There isn't another better search engine.

Date of experience: December 30, 2011
Georgia
12 reviews
90 helpful votes
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The best search engine company there is. That is all.

Date of experience: November 26, 2011
Virginia
3 reviews
3 helpful votes
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I love Google.com and Google Chrome! I find everything that I look for by using this site. I am a new computer user and it is so user friendly. I recommend it to anyone and everyone.

Date of experience: November 22, 2011
Massachusetts
29 reviews
81 helpful votes
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Oh my gosh!
November 18, 2011

Oh my gosh! What did we do before Google? Not only do they have a great search engine, they offer free email that is not crammed with spam and ads. There are also TONS of other goodies on the site that I don't have the patience to use. This is also a great app on the iPhone.

Date of experience: November 18, 2011
TT
165 reviews
1796 helpful votes
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Google is the best out there. No one can dispute this or argue with a fact such as this. One of the features that I enjoy especially about Google are the creative ways they celebrate memorable people in history. They sometimes change the word "Google" into wonderfully designed interactive special effects that one can interact with so as for example to remember the birthday of a notable figure in history.

I remember how they celebrated Jim Henson's birthday where they had these interactive Muppets that one could click on and each Muppet could do something that was very funny and comical. I will never forget this.

For me they are among the best when it comes to creativity out there.

Date of experience: November 9, 2011
GB
3 reviews
9 helpful votes
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The best search engine out there by far, and you can even customise the background with your own photos. :)

Date of experience: September 5, 2011
Costa Rica
6 reviews
14 helpful votes
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It is a great site, its simplicity and spot on results sometimes feel like magic. Only kind of downside is all the farming of information they do, but aside from that it is my #1 visited site

Date of experience: September 4, 2011
Virginia
14 reviews
43 helpful votes
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I always use this to find information and stuff. Very helpful in finding a lot of stuff. I prefer this over yahoo.

Date of experience: August 29, 2011
California
13 reviews
61 helpful votes
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I like google
August 24, 2011

I like google. It's practically the only search engine I'm using right now. But if you are looking for information or facts, I think wikipedia is giving them a run for the money now. :)

Date of experience: August 24, 2011
Illinois
15 reviews
99 helpful votes
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Thank you for protecting my online information, and thank you for android!

Date of experience: August 23, 2011
Oklahoma
10 reviews
21 helpful votes
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Despite the ads, still my favorite search. It really seems like I find more of the sites or topics that I'm looking for when I use google. I've switched to it about 6 years back now. Before that I generally used yahoo search and before that one lycos.

Date of experience: July 24, 2011
Indiana
38 reviews
108 helpful votes
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It is 'THE SEARCH ENGINE' of the U.S. Provides many services and is very necessary. I find it faster than Bing.

Date of experience: July 20, 2011
Arizona
1 review
2 helpful votes
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I had many problems with SpeedupmyPC. I emailed Safecart several times; no response. I tried to call, but I kept getting the message that all operators are busy; and the wait time was at least 15 minutes. Still trying to get a refund through PayPal.

Date of experience: July 8, 2011
Australia
143 reviews
755 helpful votes
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According to the Electronic Frontier Foundation (EFF), Google has made some significant improvements in regards to user privacy and security.

Gmail and Google Beta (SSL) now support secured connections. Gmail also has a second password that can be set up and sent to the phone. Google Privacy
Center lets you opt-out of history logging and even a Google Analystics opt-out plugin can be set-up.

In addition to this - Gmail lets you set up usernames and you don't have to use your real one in public forums. Photos and documents can be stored and locked from public view. Google search lets you block up to 500 sites, and Google search also lets you set up a "safe-browsing" mode.

I could go on forever - but Google has improved over the last few months and is more reliable than before. It even monitors the web for your personal information (e.g. Your name, address, numbers, etc) once set up.

Date of experience: July 3, 2011
Indiana
10 reviews
26 helpful votes
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Great site
July 1, 2011

Great site. Almost everything available. Often have to sift through providers to obtain a good one but otherwise excellent!

Date of experience: July 1, 2011

From the business

Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.


google.com
Founded in 1998
Mountain View, CA