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Good Dog

3.6

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From the business

Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!


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Good Dog Reviews Summary

Good Dog has garnered a reputation for facilitating a seamless and trustworthy experience in connecting potential puppy owners with vetted breeders. Customers appreciate the user-friendly app, responsive customer service, and the peace of mind that comes from knowing breeders adhere to strict ethical standards. However, some breeders express frustration over the platform’s stringent policies and lack of transparency regarding fees and breed restrictions, which they find arbitrary and unfair. Overall, while many users celebrate their positive experiences, concerns about fairness and communication highlight areas for potential improvement in the company's approach.

This summary is generated by AI, based on text from customer reviews

service
91
value
83
This company responds to reviews on average within 1 day

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Georgia
1 review
0 helpful votes
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If you want a excellent breeder for a shih tzu, Juniverse farm is for you, wao i was impressed about everything, a house full of love, i meet his parents and they lives like princess and kings, i have a beautiful healthy boy, potty trained too i'm very happy

Date of experience: March 13, 2022
Florida
1 review
2 helpful votes
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I was looking for a pure bread Yorkie that came from a good breeder/ home, and came across the site good dog. This is where I found Tammy from Puppy Love Castle. She is by far the best breeder I've incountered. Tammy is very knowledgeable and caring about her pups! I highly recommend making a purchase with her if your looking for a good quality dog! My family is so in love with our little boy London!

Date of experience: March 13, 2022
Massachusetts
1 review
0 helpful votes
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Good Dog is an amazing resource, for both breeders & puppy buyers.
Good Dog takes the leg work out of verifying breeders are responsible, ethical, and breeding health tested dogs.

Good Dog makes it easy, the entire transaction can be done through them, from browsing to payment.
Good dog offers many tools and resources to their breeders, including but not limited to monthly discounts, education, webinars with veterinarians, and reproductive specialists. I truly cannot say enough about Good Dog!

It's so worth it to know you are getting a healthy puppy from a responsible breeder, and not supporting puppy mills. When you get a puppy from Good Dog you can guarantee you're getting a healthy puppy from a loving, experienced breeder.

Date of experience: March 6, 2022
California
2 reviews
20 helpful votes
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I Got Scammed
April 1, 2022

I found Summer BERLINGER, A Scottish Terrier breeder on Good Dog. Please Google her, she's all over the Internet. She required half down, & the remaining half at 4 weeks old. 2 days after I made the 2nd payment, she called to say the puppy had died after getting dewormer the day before. My vet says he's never heard of such a thing. I asked to be let out of her demanding crazy contract, and she refused, said I had to go through another litter cycle. She never called when next litter was born, I had to call her a week later (no female born, or so she said). Then she said I had to go through 5 litters before a refund! I tried to get Good Dog to do something but they were no help. Even went to police to see if they would work with the police in her city (Good old Las Vegas), but because there was a contract it wasn't fraud. I've asked Good Dog to remove her from the site, I can't be the only person she's scammed. I did adopt another puppy, and that breeder says she never uses Good Dog, sketchy. Buyer beware: 10,000+ people a year get scammed out of money & never receive a puppy. The loss of $ stings, and this woman has no problem keeping my money, she's evil.

Date of experience: March 2, 2022
Grace H. Good Dog Rep
over a year old

Hi Kim,

Thank you so much for sharing your concerns. At Good Dog, our community and customers are the most important thing, so we’re really glad you were able to connect with and have a positive conversation with one of our Care Team members!

We completely understand your concerns about scams! The prevalence of scams is actually one of the reasons we started Good Dog - to easily connect people with responsible breeders. Good Dog is on a mission to use technology as a force for good to make it simple for people to get dogs from responsible sources. Each breeder on Good Dog sets their own payment policies and contract terms, so we encourage puppy buyers to choose a breeder whose policies align with what they feel most comfortable with.

Thank you so much and please feel free to email us at [email protected] or give us a call at 855.446.6336. We are here to help!

Warmly,

The Good Dog Team

Georgia
1 review
1 helpful vote
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Great
March 2, 2022

Great customer service. Once I finished setting everything up I realized I had made a mistake and they quickly helped me fix it. I love that I can post multiple pictures of my litter and the parents of the put.

Date of experience: March 1, 2022
Nicole E. Good Dog Rep
over a year old

Hi Leah! We're so glad that you have had a great experience with our customer service team, and that they were able to help you. Thank you for sharing this with us, and for being a member of our community!

Illinois
2 reviews
1 helpful vote
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Follow-up from Good Dog
February 21, 2022

What a pleasant surprise to get an email form Good Dog wanting to know how my search for a puppy was going. Great idea to follow-up with potential buyers.

Date of experience: February 20, 2022
Michigan
1 review
1 helpful vote
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When I signed up to GoodDog, I received a call from them asking me how I bred my dogs, where they stayed, where puppies would be kept, etc. I thought very good questions for potential client.
I have had nothing but good responses from their web site.

Date of experience: February 16, 2022
Grace H. Good Dog Rep
over a year old

Thank you for being a part of our Good Breeder community Joyce!

Missouri
1 review
0 helpful votes
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Quality applicants
February 17, 2022

Good Dog has helped us find quality homes for our well bred, health screened puppies. As well as offering quality education opportunities and secure payments. Good Dog is a breeders best friend!

Date of experience: February 16, 2022
Grace H. Good Dog Rep
over a year old

We're so glad you have been able to connect with excellent buyers through our platform, and find great homes for your pups!

New York
1 review
0 helpful votes
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I swell with Pride when I hear and see my babies doing Amazing things for their owners right from the start and through the years right up to the end We found each other on Good Dog! I am blessed that my puppy owners chose to stay in my Private Puppy Group and share their stories with me and all the other puppy owners for the entire lives of my pups and beyond Good Dog has helped me find the right owners for my babies the first time! And to avoid those that are not a good fit for my puppies. I feel blessed to be a Good Dog Breeder and to have the amazing support, additional training and access to a world of information specifically geared toward improving the overall success of my Program. The Breeder Support is also something not found on any other site! Regardless of the Breed of dog you are looking for, Good Dog has that Breeder that will match with what type of Breed you are looking for! A+

+46
Date of experience: February 16, 2022
Grace H. Good Dog Rep
over a year old

Thank you so much for sharing this feedback (and these amazing photos!). We're so proud to have you as a member of the Good Breeder community, and are happy to hear that you feel the support you deserve through our platform!

Alabama
1 review
0 helpful votes
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Good Dog is amazing way for breeders to connect with buyers. They give the buyers confidence in communicating with us and paying us through Good Dog. My business has doubled since becoming a member.

Date of experience: February 16, 2022
Grace H. Good Dog Rep
over a year old

We're so glad to hear this Judith! Thank you for sharing :)

Mississippi
1 review
1 helpful vote
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I am so pleased with this site. Puppy buyers have all the information handy that would take me several messages to convey. Same for me as seller, I already have that valuable introduction to the puppy buyer. The people looking for puppies on Good Dog are serious. Payment through Good Dog seems to be okay. I advise my buyers that they have the option to not pay a sales fee. All has gone smoothly.

Date of experience: February 16, 2022
Grace H. Good Dog Rep
over a year old

Thank you for sharing Debra! We're so glad that Good Dog has been able to help you streamline your communications with your puppy buyers :)

Oklahoma
1 review
0 helpful votes
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I breed fine Chihuahuas. I am passionate about their health, their pedigrees, and their sweet dispositions. I breed them because I love them and I am passionate about making great matches, placing my puppies in homes where they will be cherished for life.
Good Dog came along and recognized my breeding practices and my business practices. I was satisfied with my own vetting results, but Good Dog brought me more qualified, pre-vetted buyers, took my business from local to national, and provided seamless funds transfer. My puppy buyers have become a great, extended family where, as Grampa, I receive a steady stream of photos of my puppies as they grow up, wearing warm sweaters, having steak at the family favorite steakhouse, all snuggled up in the blanket I gave them, and videos of my happy babies going on their "zoomies."
Good Dog has excelled at the things that matter most to me--the welfare of my puppies, for life.

+2
Date of experience: February 16, 2022
Grace H. Good Dog Rep
over a year old

We're so glad that Good Dog has helped you connect with more qualified buyers for your pups! Thank you so much for sharing this feedback, and these adorable photos Doc!

Utah
1 review
1 helpful vote
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I find a lot of great buyers through gooddog.com that is they find me. I am a breeder and I love that I can list the testing reports and pictures of my dogs and anyone with an account can look it up. This offers the kind of transparency that is needed in the dog breeding/buying process. They also have resources for both breeder and buyer to improve their processes and outcomes. I love the webinars and testing lists by breed. If you want a really good dog you should start your search there!

Date of experience: February 15, 2022
Grace H. Good Dog Rep
over a year old

Thank you for sharing Laura! We're so glad that you're finding our health testing transparency, and educational webinars helpful!

California
1 review
0 helpful votes
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These people really care about their dogs and the pet parents. They follow up on inquiries right away.

Date of experience: February 15, 2022
Pennsylvania
1 review
0 helpful votes
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I am a Gooddog breeder. I love the site-it takes a lot of the guess work out of finding a great breeder and puppy! As a breeder, their customer service is second to none. I highly recommend them.

Date of experience: February 14, 2022
Grace H. Good Dog Rep
over a year old

Thank you for sharing these kind words Emily! We are so glad to hear our platform has been helpful to you and your breeding program!

California
1 review
0 helpful votes
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Prospective pet owners would benefit from contact with Good Dog to find their way through the complications with new pet ownership. All questions asked are important and fully answered, with patience knowledge, and experience. I am so relieved that I had a conversation with Good Dog and with Paul.

Date of experience: February 14, 2022
Grace H. Good Dog Rep
over a year old

Hi Cari! We're so glad to hear that you felt supported by our team as you began your search for a puppy!

Oklahoma
1 review
0 helpful votes
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I am a breeder on Good Dog, and have had an exceptionally positive experience working with Good Dog representatives. They have been very knowledgeable, helpful, and very quick to respond to my questions. I love all the educational webinars and the Avidog training available to breeders and buyers. I have met and found wonderful families for my puppies, whom I stay in contact with. It's a great sight for responsible buyers to find ethical and reputable breeders. Breeders must go through an application and approval process, as well as buyers.

Date of experience: February 14, 2022
Grace H. Good Dog Rep
over a year old

Hi Laura! Thank you so much for sharing this feedback with us, and for being a member of our Good Breeder community. We're so glad to hear that Good Dog has helped you meet wonderful families for your pups!

Ohio
1 review
1 helpful vote
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We are a Good Breeder at Good Dog, doing business as Shomaisou Shiba Inu. We began our association with Good Dog in February 2019. We love that the staff at Good Dog have so much passion around building a better community of breeders and puppy buyers and that they spent so much time learning from breeders what it takes to be a Good Breeder then build on that feedback. Requiring all breeders to perform health testing on their breeding is one of the most important requirements to us. Good Dog did such an excellent job of making it easy to accept and manage applications that we abandoned our legacy website where our application resided, and we pointed our domain http://shomaisou.com to our Good Dog portal instead. Good Dog does all the heavy lifting for us now when it comes to managing applications. Other things we value are the mediation services, contract templates, code of ethics, breeder and buyer education. The webinars are included some of the most respected people in the breeder community. We get more applications for puppies and adult dogs than can be processed. We must pause applications because we can't screen them all (We also maintain an AKC Marketplace presence. The quality of the puppy buyer is much better at Good Dog). We value that Good Dog partners with clubs and offers grants to help improve dog breeding. In our case we (Heart of Dixie Shiba Fanciers) utilized a grant in 2021 to sponsor the enrollment of dogs into a genetic study of glaucoma in the Shiba Inu at Penn Vet, University of Pennsylvania. I can't imagine managing our kennels without Good Dog.

Date of experience: February 9, 2022
Grace H. Good Dog Rep
over a year old

We are so lucky to have you as a member of our Good Breeder community, Rex! We're so glad our platform has been able to help you and your program in so many ways!

Kentucky
1 review
0 helpful votes
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Great Resource
February 9, 2022

Great resource of information. Webinars & programs are archived for easy reference. Experts in their fields are utilized in the webinars.

Date of experience: February 8, 2022
Grace H. Good Dog Rep
over a year old

Thank you for sharing this Christina! We're so glad to hear that our webinars have been a helpful resource for you. You can always reach out to [email protected] if you have suggestions for future topics you'd like us to cover!

Missouri
1 review
0 helpful votes
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Good Dog Team
February 9, 2022

I am so very proud and happy of being a breeder with the Good Dog Team. I have learned so much from their presentations and webinars. I truly love their mission statement. I hope other dog breeders join the Good Dog community.

Date of experience: February 7, 2022
Grace H. Good Dog Rep
over a year old

Edward, we are so proud you have YOU as a member of our Good Breeder community! Thank you so much for all you do to build a better world for our dogs.