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Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!
Good Dog has garnered a reputation for facilitating a seamless and trustworthy experience in connecting potential puppy owners with vetted breeders. Customers appreciate the user-friendly app, responsive customer service, and the peace of mind that comes from knowing breeders adhere to strict ethical standards. However, some breeders express frustration over the platform’s stringent policies and lack of transparency regarding fees and breed restrictions, which they find arbitrary and unfair. Overall, while many users celebrate their positive experiences, concerns about fairness and communication highlight areas for potential improvement in the company's approach.
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When we found the puppy we wanted and asked for information, we got a quick response answering our questions. The app worked well and it was easy to make a payment. We spoke to the breeder and she was very knowledgeable and accommodating as we had to travel to pick up our baby.
The good dog site is so easy to use and they respond quickly to answer questions. We found a fabulous local breeder and have put a deposit down on a litter that is due in April. I highly recommend this site for finding a new puppy/dog.
Can't find a dog! You don't show any for sale... so how does this even work?
The breeder reached out to me right away. I felt safe talking with them and the overall experience was beyond my expectation.
Excellent support team.
I really like that it is very convenient to use the platform.
And most importantly, thanks to this platform, families meet their new family members. This is very valuable.
All my questions were addressed professionally and politely.
Where does one look for " the puppy of your dreams". All pups, even shelter pups in need of homes touch our hearts; but often you know what your very special breed of pup is for you. "Good Dog" simplified that for me. Through them, I found my special one(s); spoke to the breeders & now am waiting for the birth of my pup(s). Thank you "Good Dog!" You facilitated my dream pup joining my family in Hawaii!
Aloha!
We are extremely pleased with Good Dog and the service we receive from being part of their business. The majority of our puppies are sold on their site and we are grateful to Good Dog for having this platform to sale our puppies.
We liked our experience. The website is to the point, customer service is accurate. The breeder was great and dog is healthy so far!
I am not sure how i feel about the way it is set up. I feel when you search for pups it is hard to see who parents are. The information on the parents. As a breeder wish we could search for people in messages.
Hi Shana,
Thank you so much for sharing this feedback with us! We’re happy to share some more information that might be helpful.
When a buyer is viewing a puppy from an available litter, they are immediately able to see the parent dogs for that puppy. Additionally, every breeder’s page has a specific section marked “Moms & Dads,” where buyers can find information about a program’s sires and dams.
We also have a filter on the Waitlist tab that allows breeders to view their active waitlist members by the litter they're assigned to. There's also an option to see buyers that aren't assigned to any litter, in case that is helpful as you search for specific applicants
We hope this helps answer your questions but please don’t hesitate to reach out to [email protected] if there’s anything else we can help you with!
Warmly,
The Good Dog Team
Our experience with Good Dog has been exceptional! They have wonderful programs for breeders and buyers alike. Their customer service is hands down the best I've ever worked with. They are quick to respond to any questions and are always helpful.
I was very pleased with my first experience of using a website to help find a new pet. Also, the breeder was very polite, knowledgeable and trustworthy. When I had questions for Good Dog, you responded right away. I would highly recommend and trust that you would only work with professional breeders.
Only in the early stages of getting another dog. Everyone has been receptive.
Sarah the owner of Country Grove Breeder LLC. Was wonderful. All the pets she breeds appeared wonderfully cared for. Well bred. Clean and well kept areas where the dogs live. Just a amazing experience. Can tell she enjoys the dogs she raises. Cares about the homes she lets them go to.
As a trainer of service dogs I think a dog learns faster and is more reliable. It doesn't take me years to train a reliable service dog because my dogs understand there are consequences to not doing what they're asked. And it's not a painful consequence, but a good motivator. Like a nudge to say, "hey you, did you hear what I said?"
People are able to search for the exact type of dog they are looking for, reach out and conversate with the breeders ask questions, get pictures and information and even pay their deposit and balance right online
After loosing our black lab our family was left with a huge hole in our hearts! We met Camber and her family at the Mayfield farms who was so supportive in our quest to have Santa bring us a new puppy! We were so fortunate to secure not only one, but her litter mate too and we have had nothing but sheer pleasure integrating them into our home and welcomed Greta and Ruby.
Until we could get them, Camber was awesome at sending pictures, video clips and answering my texts until pick up. The whole family gets involved in rearing these puppies and they are extremely socialized by the time you get them!
I even got a wonderful Christmas pic that became my New Years card introducing our additions!
I would highly recommend Mayfield Farms to others and would definitely return myself! Received an awesome starter kit with everything to get started with your new puppy too.
BEST EXPERIENCE EVER!
Overall a great experience! The process was smooth from beginning to end. They communicated effectively and made sure the buyers were serious and responsible. Overall J enjoyed working with them. The payment process was also smooth.
Answer: Completely legitimate company for dog breeders, groomers, trainers, and buyers.
Answer: I found Gooddog.com and found reputable dog breeders. Breeders who have been around for several years who provide references. I will be getting a puppy in a spring litter.
Answer: Every breeder in our community must pass our screening process and meet or exceed our community standards, including our Breeder Code of Ethics and our minimum health testing requirements before joining Good Dog. After breeders join Good Dog, we have routine check-ins to ensure continued compliance with these standards: https://www.gooddog.com/standards-and-screening We understand our team connected with you previously to discuss how your breeding program aligns with our platform standards. While we determined it wasn't the right fit at this time, we wish you and your dogs all the best.
Answer: Hi Priscilla, This is a great question! We're happy to help answer. In order to protect our community and company, all deposit and dog payments between Good Breeders and Good Dog applicants must be made securely on Good Dog, so we can ensure the safety and security of all payments. You can read more about our On-Platform Payment Policy here: https://www.gooddog.com/help-center/owners?a=On-Platform-Payment-Policy---id--CK1m0GVSSCeEH3g4iygaSg Good Dog buyers have the option to complete their payments on Good Dog with Protection & Support for a small additional fee that unlocks exclusive benefits such as access to our Puppy Training Program, exclusive discounts, lifetime support for your pup, and more. This Protection & Support fee is completely optional, and buyers can always choose to complete payments on Good Dog with 0 fees. You can read more about the benefits of Protection & Support here: https://www.gooddog.com/help-center/owners?a=Good-Dog-Protection-and-Support---id--PhBVPvcYQ26uqUDvE3HpRw If you have any questions about making a payment on Good Dog, please contact us anytime by emailing [email protected] or calling 855-446-6336. A member of our team would be happy to help you! Warmly, The Good Dog Team
Answer: Hi Susan! Great question. After a Good Dog buyer completes a payment to you on Good Dog, we'll automatically invite them to share their experience working with you by submitting a Verified Owner Story. Verified Owner Stories appear on your Good Dog profile and in search results, so you can show off your happily placed pups to potential buyers who are looking to learn more about what it's like to work with you, and share a glimpse of how your pups are doing in their new homes. Learn more about Verified Owner Stories here: https://www.gooddog.com/good-breeder-center/verified-owner-stories
Answer: Hi Abel! Thank you for reaching out. A member of our Care team would be happy to help you on your puppy search. Please feel free to email [email protected] with some more information about the kind of pup you're looking for, and someone will happily assist you with some recommended Cane Corso breeders who fit what you're looking for. We look forward to hearing from you. Warmly, The Good Dog Team
Answer: Hi Pamela! To request a refund, message your breeder directly from your Good Dog dashboard to ask about their refund policies. Each breeder sets their own policies, which you should review prior to making any payments. Your breeder will initiate your refund. A refund may be full or partial depending on the circumstances of your request and your Good Dog Breeder's policies. After your refund on Good Dog is complete, you'll receive a confirmation email. Refunds may take up to 14 business days to fully process, depending on your bank. And remember, Good Dog is always here to help. Our Good Dog Guarantee means that we'll help you resolve any issue that comes up – whether it's with a refund, payment, or something else. Contact our Care Team anytime for support by emailing [email protected]
Answer: Hi Juan, Thank you for asking this question about paying on our platform. To protect our community, all deposit and puppy payments must be completed on Good Dog. We make it easy and secure to pay for your puppy so that you can focus on what matters most – your new best friend. Good Dog buyers can always complete payments on Good Dog without paying any fees. Or, they can choose to complete their payments with Good Dog Protection & Support for a small fee. When buyers opt into Good Dog Protection & Support, they're backed by the Good Dog Guarantee, which means we'll help resolve any issue – whether it's with a payment or something else. Learn more about Good Dog Protection & Support here: https://www.gooddog.com/help-center/owners?a=Good-Dog-Protection-and-Support---id--PhBVPvcYQ26uqUDvE3HpRw If you have any questions about making a payment on Good Dog, our team is always here to help – just email [email protected] or call 1-855-446-6336.
Answer: Hi Lisa, Thank you for reaching out with this question! Buyers can make a payment through Good Dog the following ways: an ACH payment or use a credit or debit card (including Visa, Mastercard, American Express, Discover, and Diners Club). Please do not hesitate to reach out to [email protected] with any additional questions.
Answer: Hi Lisa, Thank you for reaching out with this question! Buyers can make a payment through Good Dog the following ways: an ACH payment or use a credit or debit card (including Visa, Mastercard, American Express, Discover, and Diners Club). Please do not hesitate to reach out to [email protected] with any additional questions.


Hi John,
Thank you for reaching out! We are so sorry that you’ve had some difficulty navigating our site, and wanted to share some information that might help you.
To find available puppies, you begin by searching for a dog breed on our homepage (www.gooddog.com) to find breeders with current or upcoming litters near you. From there, you can select a breeder profile to learn more about their program, upcoming litters, pricing, health testing, transportation options, and more.
We would love to continue helping you with your search! Please feel free to reach out so we can send additional breeder recommendations. You can contact us anytime at [email protected], or by phone at 855-446-6336.
Warmly,
The Good Dog Team